Wholesale KYC Operations – Relationship Partner – Associate

Are you looking for an opportunity to be a part of a great team with a winning culture, empowered to serve our customers with high-quality set of products and services maintaining the highest standards of operational excellence? You have found the right team!

As a Relationship Partner within the Commercial & Investment Bank Wholesale KYC Operations team, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals for India. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the Wholesale Client Onboarding team to incorporate into the KYC platform. You will be part of the team which operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

Job responsibilities:

• Work closely with the Front Office focusing on MNC& HQ Corporates, Fintech/NBFIs – broker dealer, Insurance, etc. and potentially direct with clients to manage new business requests received as well on scheduled renewals from the Front Office and facilitate the KYC process end to end 
• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements 
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required 
• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests and with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups 
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management maintaining timelines
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region 
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills:

• Minimum of 3 years of experience in KYC / Client Onboarding / Audit / Control / Risk / Anti-Money Laundering within the Banking Industry
• A working knowledge of KYC/Compliance/AML procedures and standards 
• Strong time management, organizational, relationship building skills 
• Quality client focus, strong controls mind-set and strong customer service skills (e.g. oral and written communication skills) 
• Prior experience of adhering to controls and compliance standards 
• Bachelor’s Degree in Finance, Economics or other related disciplines

Preferred qualifications, capabilities, and skills:

• Ability to grasp/learn concepts and procedures quickly
• Knowledge of Client onboarding is preferred 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.