VP Lending Operations

Purpose of the role

To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the bank’s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate Wholesale Lending processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes.
• Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Wholesale Lending Services.
• Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a VP Lending Operations. At Barclays, we don’t just adapt to the future – we create it and join us in our mission to set up and lead teams supporting post risk sanction activities like Facility Letter issuance, Collateral management, Loan drawdowns and servicing.  This role involves a very high degree of engagement with multiple stakeholders, business partners, across different business functions and groups while building and maintaining relationships with leaders and their teams. Provide guidance to Leadership in fulfilling their responsibilities to the external and internal compliance and control policies. Support continuous improvement of the operational process and the development of Best Practice. Suggesting ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals. Oversight of and delegated accountability for Head of CB Ops, including attestation, risk acceptances, ensuring that responsible business areas supply timely and accurate information to support decision making. Act as Subject matter expert Proactively contribute to team performance through maintaining a flexible approach to tasks, providing input to continuous improvement and being receptive to change support Audit activities, external controls & checks using comprehensive knowledge of Lending processes, products and activities including pre sanction conditions, monitoring & controls, documentation etc. Cultivate a robust Risk & Control environment. Ensuring all operational risks are understood with adequate controls implemented, risks mitigated, and processes are compliant with internal and external regulatory and conduct standards. Build highly motivated, diverse and aware team committed to achieving high performance and success against service levels and quality standards. Accountable for fostering a culture of continuous improvement and innovation focused on driving transformation and digitization agenda within departments and for motivating and incentivizing the team to deliver world class service.

To be successful as a VP Lending Operations, you should have experience with

• Demonstrated success at developing and managing an effective organization consistently meeting service standards in the commercial/wholesale Lending Operations in the India GCC space. Team Leading experience of minimum 5 years. Overall experience of 10+ years.
• Excellent communication skills with the ability to think quickly and package ideas/results in a logical and compelling way to both technical and non-technical audiences.
• Extensive experience of managing senior stakeholders, with the ability to communicate, negotiate and influence across many levels. Domain knowledge of Lending Products and services - Facility Documentation, Loan, Drawdown and servicing, Collateral Processing etc.

Some other highly valued skills may include

• Project and Change management disciplines with strong application of continuous improvement best practices.
• Knowledge of legislation affecting the Bank and clients (including the Data Protection Act, Consumer credit, Companies Act, Insolvency Act, Financial Services Act, Money Laundering, KYC and confidentiality regulations, Sarbanes Oxley and Basel).  
• Familiarity of systems like ACBS, and Loan IQ.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Chennai Office.