Vice President, Operations

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

What we offer in return:

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

• 30 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependents; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development

This role will Report to the MD - India, VP & Commercial Lead, India, SASSA. Person will oversee legal, procedural and functional operations of the India region for Taylor & Francis. This is a meaningful role that will be responsible for planning, assessing, coordinating, managing, and reporting on key processes to support business operations.

What you’ll be doing:

In line with the overall plans and vision, you’ll be

• Ensuring departmental decisions and project plans in various business operations, are in line with the plans and vision
• Supporting the MD in obtaining information and identifying key issues for laying down the annual operating plan for the region
• Collaborating with the MD and SLT to coordinate, facilitate, and execute the strategic direction of the organization’s operations, other than revenue generation
• Identifying, recommending, and building efficient new business processes, technologies, and systems and ensure continuous improvement in existing ones
• Working closely with the relevant regional SLT to review/assess strategy, supervise progress, recommend adaptations or modifications in line with changes in external environment or internal requirements.
• Leading and overseeing the day-to-day, non-revenue operations to keep the business performing at its peak
• Driving business continuity function by developing and enforcing policies, processes, controls, and best practices to achieve maximum potential
• Providing expertise and mentorship on operational projects and systems
• Building and maintaining business relationships with key decision-makers within the organization and across the industry

• Extensive experience of working in the Indian publishing industry, within a global organization
• Rich experience in the field of Operations Management, Business Process Excellence, and Project Management
• Commercial instincts that use operational excellence to support the business
• Analytical and critical thinking skills
• A continuous improvement approach; someone who never accepts the status quo and challenges themselves and their team to look for the best solutions in everything they do
• A leader who inspires and motivates and will build influence with global matrix teams along with local
• Able to manage complexity, ambiguity and change
• A proactive demeanour, with excellent judgment and problem-solving skills

Location:  This role is based at our India - New Delhi office. You must have the right to work and live in India. 

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our office in Delhi, to ensure that as a balanced worker they can make it to our office locations to collaborate as required. Time spent in the office is likely to range from 10%-80% of working hours with an expectation for a minimum of 2 days per week spent working from an office.

Internal candidates will be eligible to continue their current working arrangements. 

Closing date for applications: 26th February 2025

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

Taylor & Francis Group an Informa Business

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

Being Yourself at Taylor & Francis

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/