Were seeking someone to join our team as a Vice President to work as part of the wider business analysis project team with a focus on back & middle office business change, risk and regulatory initiatives. The Quality Control (QC) Testing Team sits within the Client Onboarding & Reference Data Services (CORDS) department of the Firmwide Operations division. It is responsible for performing quality control reviews of customer records to ensure adherence with the Firm's Know Your Customer (KYC) requirements. The QC Testing Team is considered the first line of defense and supports the customer onboarding and periodic review processes for Morgan Stanley. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team thats eager to create, innovate and make an impact on the world? Read on What youll do in the role: Guide and support testers in the review of client data and documentation, including client due diligence (CDD) and enhanced due diligence (EDD) information Act as a subject matter expert on AML/KYC requirements and processes Stay current with regulatory requirements around client KYC suitability and documentation. Acts as a contact for audits and / or regulatory investigations where required Monitor changes to firm KYC requirements, processes, and procedure Identify and escalate issues including potential quality control, process, or policy issues Report and escalate issues, risks, and concerns to senior management, as appropriate Identify and drive process improvements, enhancements, and efficiencies Identify and monitor changes in the quality of KYC production Partner with key stakeholders across the firm to identify remedial actions Promote Transformation Mindset among team and encourage the use of new tools and eliminate manual process to drive efficiency Build and maintain strong working relationships with your team, Lines of Business, Operations, Audit, Compliance, and Technology to ensure consistent quality delivery Lead ongoing change initiatives and build/maintain a strong understanding of the relevant MS policies and regulatory environment Identify training needs and opportunities for testers and KYC production teams Share knowledge and experience with team members to consistently ensure a high level of performance
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