UX Designer

About Eurofins

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. 

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers.

OVERALL OBJECTIVES:                                                                                                     

Eurofins is currently accelerating the deployment of standard processes across its Laboratories. A key aspect is related to its Information Systems (EurIS) in which the central and regional web-based Marketing & Offer Applications ComLIMS are essentials.

The main objective of this position is to join the ComLIMS IT Solutions Development Team to enhance the current applications w.r.t User Interface / User Experience Perspective.

ComLIMS leverages recent Microsoft technologies (Angular, Visual Studio 2019, .NET Core) and a few SOA Integration patterns.

The candidate is expected to:

• Contribute to the delivery of high quality ComLIMS software by oneself and together with the team (including UI design, documentation),
• Involved in UI/UX projects.
• Support BA team and Development teams.
• Embrace Agile practices in close collaboration with Scrum Teams
• Join IT Team in Bangalore, but always be in contact with Brussels team & Group team as “One Team”.

SPECIFIC ASSIGNMENTS:

• Be a UX advocate, championing users at all levels, and making sure their voice is always heard.
• Work with BA to describe / Map the User Journey in the Application (creating storyboards, user flows, process flows, application maps..).
• Ongoing user engagement and testing to make sure products are always aligned with user needs.
• Work iteratively with BA to create low fidelity mock-ups all the way to pixel perfect interactive prototypes.
• Help the Group UX Designer evolve and maintain the global Design System and Style Guide.
• Develop working relationships within the wider Eurofins IT community and with Eurofins user groups.
• Gather feedback regarding user satisfaction on existing applications.

OTHER ASSIGNMENTS:

• Ensure follow-up to his/her Manager on a regular basis and as often as requested.
• Acquire rapidly a working knowledge of Eurofins EurIS systems, starting with ComLIMS, underlying concepts and model, as well as the processes and practices of the team.
• Deepen that knowledge on a continuous basis, guided by the most pressing needs of assigned functions.
• Develop appropriate working relationships with IT and non-IT target groups in Eurofins. Actively support reuse and sharing within the wider EurIS community.

SKILLS

• 3+ years’ experience working in the field (UX and visual design (1)(2) )
• Demonstrated experience using UX software to create interactive prototypes – preferably using Adobe XD, or able to learn it.
• Graphical background.
• Good communication, presentation & writing skills.
• Collaboration and facilitation skills (able to compromise and find consensus).
• Capacity to work on a widely distributed team (4 countries).
• Critical, yet empathetic mindset (ability to see different perspectives and articulate pros/cons).
• Able to work autonomously.
• Ability to develop and nurture business relationships.

1. Ideally somebody who has worked on Corporate Applications rather than just Web Sites or Public Mobile App
2. Can present a portfolio of work showing end-to-end thinking from concept and explorative work to a finished product.

Not essential, however, would be plus:

• Agile Principles and Scrum
• Basic knowledge of HTML, CSS
• Formal training in UX
• Task management tools (Microsoft Azure Devops Server (TFS), JIRA….)

PERFORMANCE APPRAISAL CRITERIA:

1. Timely delivery of expected work products.
2. Quality of the design, and documentation of direct contributions.
3. Integration with ComLIMS group both at offshore & other locations.