We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you’ll do
This UX Design Specialist role requires you to provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications /systems, possess (and to continuously sharpen) your ability to think beyond the obvious.
Core tasks include
- Creates, evaluates and modifies prototypes to support evolving software application development.
- Develops user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation, and task and objective analyses.
- Assists in developing design concept and implementation, providing input on user design considerations.
- Develops and applies software design/usability processes in the investigation of technical problems.
- Produces specifications describing user requirements and internal structures for product in development.
Role Expectations
Accountability
- Responsible for delivery of assigned tasks.
- Directed in several aspects of their work.
- More straightforward tasks are accomplished without assistance.
- Provides administrative technical support.
Complexity
- Contributes and works on sub projects and activities with moderate level of complexity.
- Work is independent & collaborative in nature.
- Provides regular updates to manager or project manager on project status.
- Decisions/solutions can essentially enhance existing systems & processesExperience.
- General proficiency with tools and procedures required to accomplish the job.
- Experience
- Strong competence with various processes, procedures and tools used to accomplish the job.
Communication
- A collaborative team player, adaptable, resilient, open to feedback, and eager to learn, unlearn, and relearn.
- Builds collaborative work relationships with similar functions across SAP.
- Communicates clearly, in a way that all stakeholders can understand within defined processes & policies.
- Communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers.
What you bring
4-7 years as a Product or UX Designer, preferably in a SaaS, consumer app, or enterprise software company, with a strong portfolio showcasing professional interaction design.
Experience working in large, geographically dispersed product-driven environments.
- Mobile, AI & User-Centered Design
Expertise in designing web and native mobile (iOS and/or Android) experiences, AI-powered products and features, and applying user-centered design (UCD) principles.
- Design Process, Tools & Documentation
Skilled in writing design specifications, narratives, and annotations, including accessibility considerations for web and mobile, and proficient in standard UX tools like Figma, Sketch or similar.
- UX Best Practices & Accessibility
Deep understanding of UX principles, mobile-first and responsive design, and accessibility guidelines to create inclusive, user-friendly experiences.
Responsibilities
- Able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes.
- Expected to design the overall functionality of the product, and to ensure a great user experience, iterate upon it in accordance with user-testing.
- Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
- Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
- Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Take a user-centred design approach and rapidly test and iterate your designs.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
- Work closely with Product Managers and Developers to provide our customers with fresh, friendly, and simple user experiences no matter their function or role within the application.
- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
- Be passionate about resolving user pain points through great design.
- A solid performer with strong communication skills, proactively building relationships and deepening influence at the team level.
Meet your team
SuccessFactors is an SAP product suite providing HCM (Human Capital Management) cloud-based solutions to manage various Human Resource functions, spans core human resources and payroll, analytics-based hiring and customized onboarding, continuous performance management, intelligent succession and more for all sizes of organizations in more than 60 industries. The SAP SuccessFactors Product Design team is on a journey of transformation. We’re raising the standard for business engagement by designing our Human Resources app to focus on the employee, their day, their future, their career. We’re building a talented team around the world to support this journey and bring truly global point of view to our entire product. Think diverse, inclusive and engaged.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every cha
