Job Title : Usability Designer
Job Description
As Philips we are aware of the impact we have on people’s lives through the products and medical devices we make. We are on a continuous journey to come up with the best possible solutions for both medical staff and patients. We want our solutions to be intuitive and seamless so we can deliver the best patient safety and user experience.
We’re looking for a usability designer in the Experience Design team for Clinical Informatics, located in Gurgaon and Bangalore.
Your role
As a usability designer you will ensure that the products we develop in Philips are safe, effective, efficient, intuitive, and satisfactory to use. You will be responsible for raising awareness to usability & user-centered design, and advocate for user needs and patient safety in the business and the project team.
You will define the usability strategy for the project and lead the usability activities in collaboration with a global multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers.
Those activities include:
Conduct user research, task analysis and create use scenarios.
Analyze post-market data and identify usability issues.
Lead and conduct usability FMEA.
Support the development of user-centered and safe-to-use UI and UX solutions.
Plan, execute and report usability evaluations and ensure critical findings are fixed.
Conduct summative evaluation and create the usability engineering file, in compliance with the FDA guidance and IEC62366-1.
You are a part of
Philips Design is the in-house design house of Philips working across multiple domains in healthcare, consumer lifestyle and Research. Located in Gurgaon and Bangalore, Philips Design plays a key role in the entire proposition creation process from facilitating co-creation approach to defining user experience to implementation in products and services.
To succeed in this role, you should have the following skills and experience:
Knowledge of user experience design tools, standards, sketching and prototyping skills. Knowledge of software programs like Microsoft Excel, Adobe creative suite, design research methodologies, design process. Visual and communication skills, usability principles, practices.
Education: Academic background in UX/product/interaction design or humanities or Cognitive science with focus on Human-Computer Interaction and Human factors (cognitive ergonomics).
You must have proven knowledge of:
Human factors and interaction design principles
Usability methodologies, processes and standards, especially for software products
Interaction design
Prototyping tools for creating mock-ups
The healthcare domain (or equivalent professional equipment domain)
Experience:
Minimum 6-8 years of Usability Engineering and UX principles of complex systems - medical devices preferred, from early phases of gathering user needs to late phases of product validation and post market follow-up. Including: conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.
Preferred: experience in conducting usability (human factors) processes for medical devices, with a solid understanding of regulatory requirements for medical device usability, including FDA guidance and IEC62366-1. Experience in usability strategy, formative and summative evaluations.
Preferred: good understanding and knowledge of the healthcare domain and clinical workflow in hospitals.
Preferred: experience in working effectively in a complex global company.
Experienced in collaborating with designers and/or creating UI/UX & usability requirements and wireframes.
Academic background:
Bachelor or Master’s degree in human factors engineering or product/interaction design or other relevant academic background.
Proven skills:
Strong analytical skills. Able to recognize patterns and trends across domains, use scenarios and design solutions.
Ability to write high quality formal documentation for recording the usability activities.
Excellent English, written and verbal.
Highly independent and pro-active.
Good communication, presentation, and leadership skills.
Ability to “speak up” and be the voice of patients and users in every product-related discussion
Ability to collaborate with multidisciplinary professionals, from around the globe.
Willing to travel to customer sites and Philips development sites abroad 2-3 times a year.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our commitment to inclusion and diversity
At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
