Usability Designer

Job title: Useability Designer

Exciting opportunity to join the Emergency Care Design team as Usability Designer in Bangalore and collaborate within a global team that designs and develops basic life support solutions (e.g. AED) and advanced life support solutions (e.g. patient monitor, defibrillator).
Your role:

You will focus on ensuring that our Emergency Care products and solutions are safe, effective, efficient, intuitive, and satisfactory to use. You are responsible for raising awareness to usability and user-centered design, and advocates for user needs and patient safety in the Emergency Care business and in the project teams.

You define the usability strategy for the project and lead the usability activities in collaboration with a multi-disciplinary team, which includes UI and UX designers, product designers, product managers, clinical marketing, clinical specialists, regulatory managers, quality managers, developers, and system engineers.

• You will conduct user research, task analysis and create use scenarios.
• You will create the usability engineering plan.
• You will analyze post-market data and identify usability issues.
• You will lead the usability FMEA.
• You will support the development of user-centered and safe-to-use UI and UX solutions.
• You will plan, execute and report formative user evaluations and ensure critical findings are fixed.
• You will conduct summative user evaluation and create the usability engineering file, in compliance with the FDA guidance and IEC62366-1.

You're the right fit if:

• You have a Bachelor's degree in Human Factors Engineering, HCI, Cognitive science, Product/Interaction design or other relevant academic background.
• You have min 12 years of experience of usability engineering of complex systems and medical devices from early phases of gathering user needs to late phases of product validation and post market follow-up.
• You have experience in conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.
• You have knowledge and understanding of regulation requirements for usability of medical devices: FDA guidance and IEC62366-1.
• You have a good understanding of quality systems (QMS) and risk management principles.
• You have knowledge and understanding of cognitive ergonomics principles and physical ergonomics principles.
• You have experience in the healthcare domain and experience in clinical workflows e.g. in hospitals, pre-hospital.
• You have experience in working effectively in multidisciplinary teams and in a complex global company.
• You are highly independent, pro-active and have good communication, presentation, and leadership skills.
• You can “speak up” and effectively advocate for user needs and user experience in a global organization.
• You write high quality formal documentation in English.

About Philips

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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