The Change & Release manager will oversee the implementation, integration and effectiveness of change management processes, and ensure compliance with the change management process, usually directly aligned to a specific customer
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Job Description:
Be responsible for the Change Management and appropriate release process for the customer aligned account
Support the implementation and improvement of the client policies, processes, and procedures under the direction of the Head of Change Management
Monitor compliance and ensure the processes and procedures are being adhered to Support ISO compliance procedures and audit activities annually.
Support Project teams to ensure Change management procedures are incorporated into their plans for new solutions and services
Liaise with the Service Delivery and the wider Technical teams during the design, build and transition to production
Authoring Internal Reporting monthly and contributing to customer reporting on Change, Release and Patching
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