Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Summary:
We are seeking an experienced and detail-oriented Transport Management System (TMS) Implementation & Operations Lead to drive the successful rollout, stabilization, and optimization of transportation operations. This role will be responsible for managing logistics service providers (LSPs), optimizing freight operations, overseeing transport data management, and leading key projects in digital transformation and cost reduction within the supply chain.
Key Responsibilities:
1. Transport Management System (TMS) Implementation & Stabilization
· Lead the rollout of the TMS, ensuring smooth implementation and transition.
· Provide operational hand-holding to ensure system stabilization.
· Conduct user training sessions and maintain documentation.
· Plan and implement TMS rollouts across multiple locations.
· Support business users as the single point of contact (SPOC) for tool-related issues.
· Manage Level 1 tool support and coordinate with external vendors for service confirmation.
2. Logistics & Operations Management
· Oversee the consolidation and deconsolidation center management, including daily operational calls and preparation.
· Act as the first point of contact for customers, including Logistics Key Account Managers (LKAM).
· Manage transport order quality checks and approvals.
· Optimize daily freight operations, including load balancing and LSP assignments.
· Track and trace shipments, ensuring accurate transport order status management.
· Manage claims support and emergency freight handling.
· Coordinate with global business units (GBs) for onboarding and SAP Invoice Report UAT.
3. Vendor & Stakeholder Coordination
· Manage LSP deviations, escalations, and exception handling.
· Collaborate with internal stakeholders, including Purchasing, Plant, Suppliers, and Customers.
· Support RFQ mapping and involvement in tendering processes.
· Lead and drive coordination efforts with GS SEP/DSO teams, PUI for rate card setups, and LeanIX support.
4. Data Analysis & Performance Optimization
· Conduct transport data analysis and identify optimization opportunities.
· Perform savings potential analysis in the distribution network and support implementation.
· Develop and maintain weekly/monthly KPI reports and dashboards.
· Drive digital transformation in transportation and warehousing.
· Implement and optimize the Bosch transport network.
· Support cost reduction initiatives, ensuring lead time optimization.
5. Project Leadership & Process Improvement
· Define project objectives, scope, and business logic.
· Gather and translate business requirements into functional specifications.
· Conduct and drive Steering Committee Meetings with business groups.
· Coordinate with the Controlling team for project-specific billing and PO releases.
· Support GS/OBR audits and maintain master data setups.
· Oversee hypercare for LSP vendors related to initial invoicing and payments.
Qualifications & Experience:
· Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
· 5+ years of experience in transport management, logistics operations, or supply chain optimization.
· Strong knowledge of TMS implementation and operations.
· Proven experience in LSP management, freight optimization, and cost reduction strategies.
· Ability to analyze transport data and drive process improvements.
· Excellent stakeholder management and coordination skills.
· Strong project management and leadership capabilities
5+ years of experience in transport management, logistics operations, or supply chain optimization