The position is “Transformer Technical Director” for Global ETO business within Schneider Electric for Medium Voltage, Oil type and Cast Resin Transformers.
The position is more technical and light business skills together with strong Analytical and problem skills and deep understanding of Customer Applications.
The position is a customer facing position with Strong engagement with Country teams, GCP, M&A and Global ETO Plants and various other stakeholders.
The Incumbent will also be engaging and supporting M&A, ANVIL Project team etc for technical topics linked to Warranty and contracts in divested plants.
It is expected that the potential candidate has good communication skills –bet it Verbal, Written including good record keeping and data organizing skills.
It’s a Pre-requisite for the candidate to have great Influencing skills – both for external stakeholder eg customer / Contractor etc and Internal Stake holders.
It will be added advantage if candidate is active in resolving Transformer site issues and Resolved several major customer issues over few two years
Experience:
Skills:
Customer Satisfaction
·Understanding of Customer needs and expectations
·Basic knowledge of Contract Management
·Ability to connect, networking and winning customer trust
·bFO – I2P, CMI, OSI and BRE process
·Customer Claim management, monitoring and solving
·Handing end to end Customer escalations
·Team work and collaboration both internal and external
·Strong Communication , Influencing and Negotiation skills
Quality
·Basic knowledge of Quality Fundamentals
·Supplier Quality and Incoming Quality control
·8D / pFMEA / dFMEA / DfSR basic & PCP
·Routine and Type testing, Customer Inspection
·Material testing and Site testing like DGA analysis
Manufacturing
·Electrical / Active parts Manufacturing – Core, Coil
·Mechanical Parts – Fabrication, Painting, Assembly
·Insulation System, Thermal System, Oil Circuits
·Advance Manufacturing process and best practices
Transformer Knowledge
·Transformer Technical Knowledge (Dry and Oil type)
·Application knowledge of various types of Trafo
·Site knowledge, Erection and Commissioning
·Safety and compliance
Education
Experience:
Skills:
Customer Satisfaction
·Understanding of Customer needs and expectations
·Basic knowledge of Contract Management
·Ability to connect, networking and winning customer trust
·bFO – I2P, CMI, OSI and BRE process
·Customer Claim management, monitoring and solving
·Handing end to end Customer escalations
·Team work and collaboration both internal and external
·Strong Communication , Influencing and Negotiation skills
Quality
·Basic knowledge of Quality Fundamentals
·Supplier Quality and Incoming Quality control
·8D / pFMEA / dFMEA / DfSR basic & PCP
·Routine and Type testing, Customer Inspection
·Material testing and Site testing like DGA analysis
Manufacturing
·Electrical / Active parts Manufacturing – Core, Coil
·Mechanical Parts – Fabrication, Painting, Assembly
·Insulation System, Thermal System, Oil Circuits
·Advance Manufacturing process and best practices
Transformer Knowledge
·Transformer Technical Knowledge (Dry and Oil type)
·Application knowledge of various types of Trafo
·Site knowledge, Erection and Commissioning
·Safety and compliance
Education
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