Transformation Program Management- Senior Associate

Join the team and become an integral part of driving the Payments organization's ambitious growth strategy. We are on the lookout for a candidate with a strong background in program management, data analytics, and transformation. In this role, you will manage large-scale programs that are vital to our success. If you're ready to make a significant impact and contribute to our dynamic team, we want to hear from you!

As a Senior Associate - Transformation Program Management within the Digital Payments team, you will have the opportunity to promote large scale programs that are critical to our ambitious growth strategy. You will partner with various stakeholders, provide valuable analytics, manage program reviews, and ensure strong governance around the program. This role requires excellent data skills, strong stakeholder management, and the ability to function independently with minimal supervision. We are looking for someone with an innovative and control mindset who can proactively avoid defects and solve issues. This is a chance to be part of a rapidly growing business and make a significant impact.

 Job responsibilities:

• Collaborate with stakeholders across various functions to drive the program, achieve objectives, and align key business and product drivers with program deliverables.
• Deliver value-added analytics and reporting, including scorecards, dashboards, and executive-level reports, while creating necessary data cuts, analytics, and governance artifacts.
• Manage the SharePoint site effectively, including coding and configuring new workflows, and develop and maintain program documentation, providing support for solution documents, testing, and sign-offs.
• Lead program reviews with the leadership team and stakeholders, reporting on performance, discussing issues, identifying potential risks, and proposing solutions.
• Maintain an innovative and control-oriented mindset to proactively prevent defects and resolve issues, while operating independently with minimal supervision.
• Participate in various forums, providing updates, highlighting specific activities, coordination requests, and other relevant information, and track and report on deliverables across multiple activities.
• Communicate timely and escalate to stakeholders regarding key program aspects, such as progress emails, challenges, risks, and mitigation strategies, while demonstrating effective coordination skills and self-motivation.

Required qualifications, skills and capabilities:

• Possess excellent data skills, including collation, cleaning, transformation, analytics, exploration, and visualization using Excel, Python, Tableau, and MS Office, with the ability to create and maintain complex dashboards and conduct deep data analytics.
• Demonstrate strong hands-on skills in creating and managing SharePoint sites, along with excellent quantitative and analytical problem-solving abilities, and proficiency in data wrangling and visualization to mine and analyze large, complex data sets.
• Exhibit excellent interpersonal, verbal, and written communication skills, strong stakeholder management, and leadership skills in governing and managing program delivery, with an understanding of Intelligent Automation and RPA tools like Task BOTs, UiPath, and Alteryx.
• Have over 10 years of experience in data analysis and program management within banking/financial services, with experience in designing, developing, testing, and managing data models, simulations, and reports, and familiarity with PMI and Six Sigma. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.