Role Overview:
The Functional Consultant is tasked with understanding business requirements, transforming them into functional specifications, and facilitating the effective implementation of the T24/Transact banking solution. This position requires close collaboration with regional clients, stakeholders, and the development team to ensure that the solution fulfills business needs while aligning with strategic objectives.
This position may involve short-term travel to client locations depending on business requirements.
Key Responsibilities:
1. Requirement Gathering:
Organize workshops and conduct interviews with business users to collect and document business requirements.
Evaluate and confirm requirements to guarantee that they are comprehensive and consistent.
Engage in the requirements phase and coordinate with business users to acquire necessary information.
2. Solution Design:
Create functional specifications, use cases, and process flows derived from the gathered requirements.
Work closely with the technical team to design solutions that address business needs.
Ensure that proposed solutions are in accordance with T24/Transact capabilities and industry best practices.
Prepare functional specification documents in either User Stories or Use Case format.
Identify potential gaps in the requirements and communicate with relevant stakeholders for resolution.
3. Implementation:
Offer T24/Transact functional expertise throughout the implementation phase.
Assist in the configuration and customization of T24 to fulfill business requirements.
Perform functional testing and provide support during user acceptance testing (UAT).
Review test cases created by the QA team and carry out functional or unit testing of applications.
4. Stakeholder Management:
Serve as the main point of contact between business users and the technical team.
Facilitate communication to ensure all stakeholders are updated on project developments and changes in requirements.
5. Documentation and Training:
Prepare comprehensive documentation, including requirement specifications, functional specifications, and user manuals in accordance with TIM (Temenos Implementation Methodology).
Lead training sessions for end-users and provide support after implementation.
6. Support:
Diagnose and resolve issues that surface during the implementation and post-implementation periods.
Offer proactive solutions to alleviate risks and guarantee project success.
Assess changes suggested by the business team and conduct necessary impact analyses.
Qualifications:
A Bachelor's degree or MBA in Business, Banking, or a related discipline is required.
Technical experience:
· Experience in implementing Temenos T24/Transact core banking modules in various global locations.
· Strong knowledge across key Transact modules such as Trade Finance, Cash Management, Guarantees, Corporate Lending, and Customer & Static Tables is essential.
· A solid understanding of Banking operations and regulatory requirements is necessary.
· T24/Transact product certification on relevant modules is preferred.
· Previous experience with Agile methodologies and project management tools is advantageous.
· Familiarity with tools like JIRA (for risk analysis, change request logging, conflict management) is preferred.
· Proficiency in Microsoft applications such as Word, Excel, and PowerPoint is preferred.