Job Description
Job Description & Responsibilities
- The position is within the Cleared Margin Client Service Team within Prime Financial Services. This team manage Margin Settlement for both Futures & Options and OTC Cleared Products within the Equities Markets department of JPM. The team undertake the essential task of agreeing and settling margin values (Primarily Cash or Securities) with clients for the purpose of covering the Banks risk for CCP Trading Cleared activity.
- Margin teams provide a controlled environment for the mitigation of counterparty risk via the monitoring and collection of eligible assets.
- Booking Client Agreed Margin & Answering of incoming margin calls (requests for assets) sent by clients, by comparing them to JP Morgan's exposure and agreeing on the amount and type of asset to be moved.
- Follow up on any counterparty failed settlements and investigation of disputed margin requirements
- Timely resolution of incoming queries regarding a client’s portfolio, examples being Trade Breaks, Interest Calculations, Commissions & Eligibility to name a few
- Accurate and appropriate escalation of issues in line with regulatory requirements
- Continued development of the Clearing Client Service offering & efficiency generation
- Providing a flexible approach in order to support the prime brokerage/clearing businesses in a continually changing market environment.
Required qualifications, capabilities and skills:
- You must have a Bachelor’s degree or above in Finance/Operations
- Must have 4+ years of experience in External Client services experience, or similar experience interacting with senior/demanding internal clients and effective relationship building with a wide variety of stakeholders, for example; Clients, Credit Execs and Business Partners & Working knowledge of OTC Derivative products, Futures and Options
- Analytical and detailed: strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy; Solid intellectual capacity for process improvements
- A strong sense of ownership and responsibility; Excellent Client focus and Customer care working practices
- A control mindset with an awareness of issues and risks affecting processes or the organization
- Attention to detail and the ability to perform tasks with a high degree of accuracy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
