Context
This is a key leadership position within the Trade and Working Capital Solutions (TWCS) technology team. Join an industry leader in the Trade Finance space, supporting global commerce for our customers as we invest aggressively to modernize our technology and innovate aggressively to ensure continued leadership as the global trade ecosystem as it rapidly evolves toward digitization.
The Director of TWCS Onboarding Technology is responsible for driving end-to-end technical solutions for client and counterparty onboarding, and client integration. It focuses on delivering solutions for growing the business through simplifying and streamlining the user experience for new clients and counterparties across the full suite of Trade Finance and Working Capital products. This includes client integration technology, with a particular focus on client ERP’s.
The role must work closely with business leaders across TWCS business to build a reusable capability with a consistent client experience across products. This solution should consider both capabilities that can be built internally, as well as partnering with innovative external platforms to create a best-in-class solution. This role must also work closely with key partners across Citi Technology to integrate the TWCS onboarding process into the broader firmwide onboarding processes.
About TTS O&T
Will include standard paragraph on TTS and O&T
Key Responsibilities:
The role will include, but not limited to the following:
- Partner closely with TWCS senior management to execute the current vision for onboarding, while continuing to expand the vision in ways that speed up time to onboard for better client experience and quicker revenue recognition.
- Evaluate the current limitations of client onboarding and other control functions to determine if there are ways to simply and y automate client and counterpart control processes in a way that broaden the market for our services.
- Define and manage delivery scope, including all dependencies. Negotiate benefits, timelines, and costs with key stakeholders. Manage stakeholder communication and engagement.
- Manage a cross-functional technology delivery team to deliver new and enhanced capabilities in the onboarding space.
- Work across capabilities to streamline the end-to-end client and counterparty onboarding experience across products for the bank.
- Develop solutions to onboard key TWCS stakeholders and counterparties that don’t fit the bank’s traditional ‘client’ model.
- Work across control functions to simplify and automate controls relevant to onboarding to speed onboarding time and to expand the market for TWCS solutions.
- Embrace Agile techniques and scale to driver efficiency and flexibility for technical delivery.
- Driving a hands-on engineering culture for the onboarding team, adopting modern tools, practices, and technology.
- Ensure scalable and robust architecture for all new solutions.
- Constantly innovate and identify new opportunities to use technology to solve the needs of the bank, our customers, and our partners.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Qualifications & Required Experience:
- 15+ years in hands-on technology leadership roles.
- Experience managing global, cross-functional, agile technology teams of 50 – 100 people.
- Hands-on Technology leader capable of strategic solutioning, hands-on development, and assessment of code quality.
- Experience with agile delivery, modern development practices (Dev/Ops, Dora, Microservices, and API’s), and Cloud Technology
- History of delivering large complex systems in a distributed environment using modern delivery techniques.
- Strong communication and presentation skills.
- Ability to influence and negotiate with senior stakeholders.
- Experience in financial services, fintech, and/or trade and logistics is a plus.
Successful candidate will possess the following leadership/personal qualities:
- Be creative, energetic, and passionate, driven by the desire to achieve a world-class standard of performance and exceptional customer experience
- Be an intelligent risk taker, someone who challenges the status quo, operates across boundaries, and seeks win-win outcomes
- Possess uncompromising ethics, unwavering integrity and the confidence and conviction to live and uphold the values of Citi
- Be decisive and balanced in decision making; balancing strategic vs. tactical and risk vs. cost vs. speed to arrive at pragmatic and sustainable solutions.
- Span boundaries to draw into Citi the best possible insight, experience, and technology capability from current and potential partner organizations.
- Be disciplined in execution; retaining tight governance over multiple dimensions of performance; ensuring commitments are understood and met.
- Be an outstanding leader of people able to create a compelling vision and deeply engage, inspire, and motivate people to achieve beyond their own expectations.
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Job Family Group:
Technology
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Job Family:
Applications Development
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Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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