Ticketing

We are seeking highly motivated and detail-oriented individuals to join our Ticketing team. As a Ticketing Executive, you will handle ticket reservations, modifications, and cancellations, ensuring a seamless travel experience for customers. Freshers and experienced candidates are welcome to apply.

1. Assist customers with booking, canceling, or modifying travel tickets (airline, bus, or train).
   
2. Process ticketing requests using computerized reservation systems (CRS).
   
3. Provide information about travel routes, schedules, and regulations.
   
4. Address customer inquiries and resolve issues related to ticketing promptly.
   
5. Maintain up-to-date records of all ticketing transactions and payments.
   
6. Collaborate with travel agencies and vendors for efficient ticket issuance.
   
7. Stay updated on airline regulations, ticketing policies, and promotional offers.
   
8. Ensure accuracy and attention to detail in all ticketing operations.
   

1. IATA Graduate or Diploma in Travel and Tourism (mandatory).
   
2. Proficiency in using Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre is a plus.
   
3. High school diploma or equivalent; additional certifications in ticketing are an advantage.
   

1. Strong multitasking ability to work efficiently in a dynamic environment.
   
2. Excellent verbal and written communication skills.
   
3. Exceptional attention to detail and accuracy in transactions.
   
4. Customer service-oriented with problem-solving skills.
   
5. Ability to handle stressful situations with professionalism and patience.