Job Description
Third-Party Risk Management
Operations Officer
Role Summary
State Street uses third parties to support internal processes and in the delivery of certain products and services to clients. These third parties are evaluated and risk assessed through our Third-Party Risk Management (TPRM) Program. The Third Party Risk Management Onboarding Operations Officer will manage and coordinate the third party risk assessments with suppliers and corporate subject matter experts. The scope of work will entail reviewing and analysing the third party supplier responses to due diligence questionnaires, liaising with internal subject matter experts for their expert opinion, communicating and hosting meetings with key stakeholders, including vendor & business partners, explain and defend risk analysis to stakeholders. The role is expected to be able to effectively analyse, document and defend/communicate conclusions of the analysis to vendors and internal stakeholders, partner with managers of third party relationships and guide them towards successful resolution of the items raised.
Job Duties and Responsibilities
- Develop and maintain an understanding of State Street’s business lines and the products & services offered
- Execute and coordinate Risk Assessments and ensure timely and effective closure
- Build and maintain partnership with internal subject matter experts and key stakeholders
- Initiate communications with key stakeholders for inconsistencies identified and follow through to successful resolution
- Provide periodic MI and Analytics to program leadership demonstrating productivity, progress and accomplishments
- Support emerging TPRM program requirements in view of the evolving regulatory landscape
- Support in audits and regulatory inspections
Skills
- Sound experience of 10+ years in Third Party Risk Management operations at multi-national Banks
- Prior experience in stakeholder management
- Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
- Ability to multi-task and operate in a fast-paced, deadline-oriented environment;
- Strong organizational and time management skills, ability to work independently, prioritize including when under pressure and to tight deadlines
- Must be self-motivated, adaptable and demonstrate initiative in difficult circumstances
- Proven ability to identify problems and work to successful resolution
- Possess a strong customer centric mindset
- Demonstrate a willingness to support change and initiatives within the TPRM Program
- Innovative and critical thinking
- High ethical standards
Qualifications
- Overall work experience within financial services sector (13+ years)
- Generalist knowledge of Operational Resiliency, Operational Risk, Cyber Security, Physical Security, Reputational Risk, Data Privacy, Compliance, Anti-Money Laundering, Anti-Bribery and Corruption and Tax Evasion risk domains is required
- Management Graduate from an institute of repute preferred
- Strong working knowledge of Microsoft Office products, including Word, PowerPoint and Excel
- Risk Management certification good to have - CRISC, CISM, CRVPM
- Prior experience with Archer / RSA platform is preferred
*Please note: Role is required to support internal clients during first half of US hours
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