Third Party Risk Management Operations - Assistant Manager

Role Summary

State Street uses third parties to support internal processes and in the delivery of certain products and services to clients.  These third parties are evaluated and risk assessed through our Third-Party Risk Management (TPRM) Program.  The Inherent Risk Questionnaire (IRQ) is the tool utilized to determine the inherent risk of an engagement.  The Third-Party Risk Management IRQ Onboarding Senior Associate is responsible for monitoring daily activity and executing a review of IRQs.  This review is critical to ensure accuracy of responses, resulting inherent risk and required due diligence.  The successful candidate should be able to recognize inconsistencies within the IRQ, initiate communications with key stakeholders and business partners and guide them towards successful resolution of the items raised.

• Monitor daily activity to identify IRQs which require review and approval
• Execute a review of IRQs remaining alert for inconsistencies between the engagement description and IRQ response as well as inconsistencies within the various IRQ responses
• Initiate communications with key stakeholders for inconsistencies identified and follow through to successful resolution
• Develop and maintain an understanding of State Street’s business lines and the products & services offered
• Become a subject matter expert with regards to the IRQ logic and interdependencies between the questions and resulting due diligence requirements
• Identify business specific nuances to the IRQ responses and enhance existing procedures, as needed
• Monitor SLAs; identify opportunities for process efficiencies
• Assist with the creation and / or maintenance of procedure documents and FAQs
• Participate in project management efforts including tests of Archer system enhancements
• Flexibility in working outside of direct responsibilities to support emerging TPRM program requirement changes
   

• Ability to multi-task and operate in a fast-paced, deadline-oriented environment; effective time management skills
• Strong organizational and problem-solving skills
• Must be self-motivated, adaptable and demonstrate initiative in difficult circumstances
• Strong verbal and written communication skills; detail oriented
• Possess a strong customer centric mindset
• Demonstrate a willingness to support change and initiatives within the TPRM Program

• Prior experience of 8+ years in Third Party Risk Management in multinational banks
• Sound knowledge of third party risk topics like Cyber Information Sensitivity and Access Risks, Business Conduct and Compliance Risks and Operational Resiliency Risks
• Strong working knowledge of Microsoft Office products, including Word, PowerPoint and Excel
• Prior experience with Archer / RSA platform is preferred

*Please note: Role is required to support internal clients in the first half of US working hours

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