Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Third Party Risk Management Case Manager - Operations
Principal responsibilities
- Be the single point of contact for the relevant TPEMs, building a strong collaborative relationship
- Build an understanding of the engagement, the service and the risks associated with engagement categories
- Proactively manage the end-to-end engagement with the TPEM, ensuring that actions are completed in a timely manner
- Perform validation of engagements to ensure that it has been correctly classified and following the correct TPM process, remediation of data issues
- Support the TPEMs to collaboratively complete IRQ (Inherent Risk Questionnaire)
- Perform independent Quality Check of the IRQ if completed separately by TPEM, ensuring that it has been completed to required standards
- Support the TPEM with periodic updates to the IRQ if triggered
- Completion of agreed control tasks on behalf of the TPEM
