Job Description
Job Title: Telesales Executive – Digital Channel
Location: Hyderabad / Chennai
Department: Digital Sales – Digital Channel
Purpose of the Position:
The Telesales Executive – Digital Channel is a result-oriented role responsible for achieving organizational objectives by driving sales through digital processes. This position demands enthusiasm, a focus on achieving targets, and a customer-centric approach to selling financial products.
Key Responsibilities:- Proactively achieve sales targets through effective outbound calling and telesales efforts.
- Handle complete sales cycles, including prospecting, pitching, negotiation, and deal closure.
- Exhibit strong interpersonal skills to build and maintain customer relationships.
- Demonstrate expertise in handling and successfully closing sales deals.
- Adapt to dynamic sales environments and handle complex sales situations with strong analytical skills.
- Maintain excellent telephone etiquette and communication to ensure a professional interaction with clients.
- Provide regular updates to the Team Leader on sales performance and progress.
Functional Skills Required:- Strong analytical and problem-solving abilities to navigate challenging sales scenarios.
- Negotiation and relationship-building skills.
- Proficiency in sales processes and closing techniques.
- Strong organizational skills to ensure sales processes are streamlined and efficient.
- Ability to make decisions independently and manage priorities effectively.
Qualifications and Experience:- 10+2 or Any Graduate.
- Minimum of 1+ years in a telesales or BPO environment.
- At least 6 months of experience in outbound sales.
- Proficiency in using computers and basic software tools.
- Strong knowledge of business and financial products is advantageous.
- For Chennai: Proficiency in English and Tamil.
- For Hyderabad: Proficiency in English and Telugu.
Key Attributes and Skills:- Excellent communication and telephone etiquette.
- Confidence and resilience with strong negotiating skills.
- A goal-oriented, aggressive personality driven by performance.
- Team player with strong interpersonal skills.
- Ability to work under pressure and meet deadlines.
