Bayt.com
https://bayt.page.link/5YgZFGQVDKDA1eko8
Create a job alert for similar positions

Job Description

Position: Telecaller

Experience: 2 Years

Location: Trichy

Salary: 120000-150000 LPA

Main Responsibilities:
  • Make outbound calls to potential customers to promote products and services.
  • Answer incoming calls from prospective customers.
  • Manage and resolve customer inquiries and complaints.
  • Provide information about products or services and handle customer questions and concerns.
  • Record and update customer information in the database accurately.
  • Follow up on leads and conduct research to identify potential prospects.
  • Meet or exceed daily, weekly, and monthly targets for call volume and sales.
  • Maintain a high level of customer service and ensure customer satisfaction.
  • Collaborate with team members and contribute to team objectives and goals.
  • Attend regular training sessions and stay updated on product knowledge and industry trends.

Requirements
  • High school diploma or equivalent. A degree in any field is an advantage.
  • Minimum of 2 years of experience in a telecalling or customer service role.
  • Proven track record of meeting or exceeding sales targets.
  • Excellent verbal communication skills.
  • Strong persuasive and negotiation abilities.
  • Good listening skills and ability to understand customer needs.
  • Proficiency in relevant computer applications (e.g., CRM software, MS Office).
  • Ability to handle rejection and remain resilient and motivated.
  • Good organizational and time management skills.
  • Ability to work independently as well as in a team environment.
  • Fluency in multiple languages is a plus (e.g., English, Tamil, Hindi).

Job Details

Job Location
India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Apply on company site Email to Friend Add a Cover Letter Complete Questionnaire

Do you need help in adding the right mix of strong keywords to your CV?

Let our experts design a Professional CV for you.

Get Help
You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
MANAGE
Similar jobs alert created successfully. You can manage alerts in settings.
MANAGE
Similar jobs alert disabled successfully. You can manage alerts in settings.
MANAGE