Job Description
Job Title: Telecaller
Location: Trichy
Salary: ₹12,000 - ₹15,000
Experience: 0-1Year
Employment Type: Full-time
Job Summary:
We are looking for a dynamic and motivated Telecaller to handle student inquiries, follow up on leads, and maintain professional communication with politeness and efficiency. The ideal candidate should have excellent communication skills and a customer-friendly approach.
Key Responsibilities:- Handle inbound and outbound calls to engage with potential students and provide information on courses and programs.
- Follow up on leads via phone, email, and other communication channels.
- Maintain a professional and courteous tone while interacting with students and parents.
- Address queries, provide solutions, and guide students through the enrollment process.
- Maintain accurate records of conversations and follow-up actions in the CRM system.
- Work collaboratively with the sales and counseling teams to convert inquiries into enrollments.
- Meet daily, weekly, and monthly targets for calls and conversions.
- Stay updated on course details, admission procedures, and promotional offers.
Requirements:- Strong verbal and written communication skills in [mention required languages].
- Excellent customer service skills with a polite and persuasive approach.
- Ability to handle and resolve student queries efficiently.
- Basic knowledge of MS Office and CRM software is an advantage.
- Ability to work independently and as part of a team.
- Prior experience in tele-calling, customer support, or sales is preferred but not mandatory.
Qualifications:- Any degree from a recognized institution.
- Freshers and experienced candidates are welcome to apply.
Benefits:- Fixed salary with performance-based incentives.
- Professional training and development opportunities.
- Friendly and supportive work environment.
