Technical Writer(6-10Yrs)

Who You Are

Do you love writing, are self-driven, passionate about the customer, thrilled by new technology, and enjoy working with global teams? If your answer is “yes” we’d like to talk to you!

The Security Business Group technical communications team at Cisco is looking for looking for senior technical writers (8-10 years’ experience) to join us in our journey to redefine the content experience for our customers. 

Who You'll Work With

The SBG Group develops products and solutions in the area of Cloud Security and Network Security. We believe in delivering the very best product experiences for our customers, and thrive on providing cutting-edge, user-centric content that complements Cisco’s diverse range of products and solutions. 

What You’ll Do

As a technical communicator at Cisco, you will:

• Use your superior writing skills and extraordinary attention to detail to conceptualize, plan, develop and write high-quality documentation.
• Drive innovation and experiment with new-age content formats, information architecture, and work-flow driven, minimalistic content.
• Identify opportunities to improve quality, usability, and productivity.
• Gain an in-depth understanding of customer asks through internal/external connects to drive innovative content development and delivery methods.

What You Need

• Creative and critical thinking skills to solve customer problems.
• Ability to learn about new products, technology, and tools quickly.
• Ability to embrace change, find opportunities, and take initiative.

Why Cisco

 We connect everything; people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.