Technical Specialist-SQL Server DBA

Title: Technical Specialist - SQL Server DBA

Department: Enterprise Data                                                  

Location: Bangalore

Level :  4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

Department Description

The Data Services Group sits within the Data and Platform Engineering group, providing a real-time, agile Enterprise Data Platform. We provide traditional Relational Database support and consultation alongside data warehouses, Data Analytics, In-memory, Virtualisation, and Big Data built on a Self-service and automation platform. We also provide services around Data Security, Data Quality and the full Lifecycle management.

Purpose of your role

The SQL Server DBA – Data Services is responsible for working on database project delivery and / or production support activities from a technical perspective. Typically this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents and problems.

This role demands strong technical skills with a focus to ensure maximum uptime of the production database infrastructure. Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelity’s database estate. The role will involve regular BAU (Business As Usual) support and will involve 24 x 7 support and weekend working.

Key Responsibilities

The key responsibilities of this role are:

• 24x7 support for Fidelity’s Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.
• Rapid response to address high severity (severity 1, 2 and 3H) incidents.
• Support and delivery of assigned project work.
• Pro-active issue detection and resolution as well as service monitoring.
• Service restoration subsequent to unanticipated outages or disruptions.
• Provision of technical support on a shift, on-call and rotational basis.
• Resolution of production support issues.
• Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.

Experience and Qualifications Required

• Excellent SQL Server database administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high performance environments.
• Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning.

Personal Skills

• A good team player.
• Experience of working to tight deadlines on a regular basis.
• Good analytical and, problem solving skills.
• Ability to adapt to changing business needs (flexible) and learning new skills quickly.
• Good written and verbal communication skills.
• Customer focused – strong service ethic.
• Ability to work on own initiative with minimal direction.

Technical skills

Above 7 Years of progressive working knowledge of database technologies

• SQL Server (2017, 2019)
• SQL Server Always On
• SQL Server Capacity planning
• Performance Tuning
• Database Migration and Upgrade

• Database backup, restore and recovery
• SCOM

Desirable Skills

• PowerShell
• Oracle Administration

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.