Want to join a team that touches over a 1 billion people worldwide everyday? Interested in rearchitecting massive scale distributed systems in a way it supports Amazon’s innovation over next 10 years?
We are redesigning the post purchase experience for our customers World wide. Our team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession.
The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies.
As a TPM, you will take large complex projects and break them down into manageable pieces, develop functional specifications, and deliver them in a successful and timely manner. You will provide visibility on program status, risks and mitigation plans to your stakeholders and leadership team on a regular basis and escalate appropriately when help is needed. High judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Key job responsibilities
- Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments
- Provide leadership and support for multiple engineering teams operating. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.
- Work closely with business/engineering teams to ensure business needs are met without compromising long term platform health and evolution.
- Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that suitable for Amazon scale.
- Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet compliance readiness dates
- Coordinate with TPMs/PMs from tech work streams to ensure that technical and non-technical plans and initiatives are coordinated and achieve the goals of business needs without impacting the performance of the business teams.
About the team
The Recipient Experience team’s mission is to provide a transparent and flexible delivery experience that recipients love.REX-owned pages (Your Orders, Progress Tracker, Order Details, and Product Owner Page) and Notifications are highly visible and trafficked destinations.
We are in a mission to modernising Amazon's post-purchase experience.
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.