Technical Product Manager/Project Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager

In this role, you will:

• Own a defined scope of product development and management responsibilities. Lead initiatives to launch new products or manage existing products (includes end to end issue identification and resolution). Make effective use of technology to drive product experience.
• Develop a deep understanding of all aspects of product. Become the Go-to person to impart product knowledge within the team. Solve product related queries.
• Lead quantitative and qualitative analysis to aid decision making about product concept, strategy and content while applying lean product principles.
• Work with other stakeholders to capture product utilization, and lead initiatives like client benchmarking, content recommendation studies based on usage and client needs etc. Create / help conceptualize easy to consume Dashboards.
• Deeply understand client value drivers to drive high-levels of customer satisfaction/retention. Conduct client interviews and capture client feedback to inform and enhance product backlog.
• Maintain an agile mind-set by adopting the practices and processes, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this
• Identify continuous improvement opportunities within the team, focusing on automation, process improvement, how technology is best leveraged and technology shift opportunities
• Engage with vendors, suppliers, and relevant stakeholders to meet the HSBC global standards for design and deployment.