Job Description:
Job Description – Technical Data Process Improvement Analyst
There is an opportunity in Airbus Customer Services to join the Operational Unit "Technical Data Support and Services", which works towards developing and delivering aircraft maintenance documentation, to enable the safe and efficient accomplishment of maintenance operations by the customers (airlines, MRO, lessors).The products developed are AMM (Aircraft Maintenance Manual), TSM (Troubleshooting Manual), IPC (Illustrated Part Catalogue).
To deliver the complete documentation at aircraft entry into service and to maintain it throughout the aircraft life cycle is our main mission, and is part of the airworthiness requirements. The main challenge is to define precisely the consequences of the design changes on the already published documentation and to understand the immediate impact on Customers operations, with the objective to provide customized documentation in accordance with aircraft configuration.
Experience Level needed: 3+ years, with at least 1 year in the activity lead position
As Technical Data Analyst the job holder will be responsible of a portfolio of ATA chapters for all aircraft programs across Airframe /Systems / Cabin perimeters and will be responsible for the following activities:
● Writing of Technical Data Authoring activities of a Manual in accordance with specifications and quality standards, contractual commitments, configuration management rules, approved schedules, quality standards.
● Capability to translate complex Technical data Business requirements into IT requirements and story lines and vice versa.
● Mentor the junior members in the team and work as a specialist for Tech data topics.
● Analyze, Innovate and bring the process improvements and simplification in the technical data perimeter
● Answer to customer questions for complex queries relative to his/her scope of activities. The jobholder will be responsible for providing efficient support to the customer, sometimes under high time pressure (following AOG…). He/she will guarantee accurate and on time correction of Technical Data deliverables.
● Assessment of aircraft design inputs (Mod & Mod Proposal, Service Bulletin, …) that drive aircraft evolution in order to detect the impacts in the technical documentation.
● The jobholder could have to work in close cooperation with numerous interfaces: customer services departments, design offices, airlines, suppliers.
●The jobholder also plays a key role in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working.
● Ensure and maintain compliance with EASA/FAA regulations (ICA process) and EN9100 for their own technical scope and perimeter of responsibility..
● Provide continuous and efficient support to customers and all users of the Maintenance, Material deliverables.
● Customer queries through TRM as per OTD/FTR targets
● Ensure integration and management of all design criteria impacting Technical Data products.
● Assess and provide technical justification for all non-integrated design criteria.
● Manage all potential impacts of a criteria under the responsibility of ATA Systems
● Technical Steering and Monitoring with Design Office for SDR’s and DO Contributions
● Technical Steering and Monitoring of Illustrations request with Sub Contractors for a given ATA System
● Launch preventive/corrective actions to continuously improve products, processes and practices based on customer feedback in line with product definition.
● Verification and Validation – Incoming Inspection maintenance or material procedures
● Manage Technical Data & Services Subcontracted Activities in accordance to AP2539
● Monitor critical suppliers performance and prepare improvement plan
● Act as a Tech Data Cabin business representative in India
● Challenge IT solutions
● Develop improvements concepts and manage corresponding IT feasibility studies
Qualifications
Aircraft Maintenance Engineering (AME) degree or Aeronautical / other Engineering Degree with knowledge/exposure to Aircraft Maintenance domain. 3+ years experience in the Technical Data domain.
For this position the following skills are requested
- Basic knowledge of Aircraft and Aeronautics
- Knowledge of aircraft Systems
- Aircraft maintenance
- Knowledge of Technical Data authoring in AMM, IPC, TSM
- Knowledge of Technical Data processes
- Aircraft configuration Management (COC, SB, MPM)
- Project Management
- Proactive, good team player and good organizational skills.
- Adaptable and agile
- Communication skills and assertiveness.
- Curious and open-minded for change and continuous improvement.
- English Advanced level is mandatory (min BRIGHT B2 or equivalent)
Job Disclaimer & Notifications:
We bring to the notice of all concerned that Airbus India Private Ltd. follows
a fair and merit-based employee selection and recruitment practice.
Airbus India Private Ltd. does not:
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during any stage of the selection and/ or recruitment process
● Request for your credit card number or bank account number
It has come to our attention that fake job offers under the aegis of Airbus India Pvt. Ltd. have been circulated by unauthorized personnel. On receipt of an interview call for any job at Airbus India Private Ltd., the candidate may take some measures such as visiting the official website or career site of Airbus to get the contact details to enquire with the Human Resources department of Airbus India regarding such jobs and/or the interview details and
any other relevant information
For further information on Airbus India Careers, please click here. Please check www.airbus.com to get the contact details and enquire with the company to confirm if any information that you have received is genuine; do not respond to any fraudulent communication. Airbus India Private Ltd. will not be responsible to anyone acting on an employment offer not directly made by Airbus India Private Ltd.. anyone making an employment offer in return for money or other
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**Airbus is proud to be an equal opportunity employer and is committed to creating an inclusive and diverse work
environment. AIrbus India selects job applicants (internal and external) on the basis of suitability for the job, and
irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion,
ethnicity or differently abled/ (dis)ability.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
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