Technical Consultant - Storage and Backup

Job Description

Title                 Technical Consultant - Storage & Backup

Department      FIL India EIS       

Location          Bangalore, India

Reports To       Senior Technical Manager

Level                Storage & Backups Team - 5

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Storage & Backup function / EIS team and feel like you’re part of something bigger.

About your team

The Storage & Backup function within the EIS (Enterprise Infrastructure Services) Technology. It provides Storage and Backup services to the Fidelity International business, globally. These include On-prem SAN storage solutions, NAS Storage Solutions, Object storage solutions and Backup Solutions. In the meanwhile, the relevant platform Capacity management, Lifecycle management, Vulnerability management, Monitoring management as well as the Hardware issue management are all covered by Storage & Backup team.

The main technology components used within the team to provide these services are as follows:

• UNIX & Windows system
• Azure cloud & AWS cloud services (VM/EC2; Security Group; EBS; Firewall; KMS; S3 etc)
• Dell PowerMax/Vmax/Data Domain/Isilon
• Netapp Storage
• NBU Backup
• CyberArk system
• Terraform, Python, Perl, PowerShell, Linux Shell

About your role
As a team member of the Enterprise Infrastructure Services team, you will have a broad range of technical knowledge specializing in Storage & Backup administration plus Windows & Linux support. Provide Storage & Backup service delivery and automation. This position is for an engineer who is experienced in administering the hardware and software solutions that provide Enterprise Storage (SAN/NAS/Object) and Backup services for applications across the FIL enterprise. The candidate is expected to display strong technical skill while exhibiting a high level of ownership within a demanding working environment. He/she need work closely with global team to provide day to day Engineering support and enhancement especially the coding skillset. He/she will need to coordinate with overseas project teams, comply with company standard and supportable solutions to complex technical issues as Windows Platform/Backup/DR design as well as monitoring solution etc.

Key Responsibilities

• Provide systems administration on Storage & Backup platforms including HA solution design; Hardware/Software implementation and maintenance; capacity planning; performance tuning; patching; monitoring and upgrades.
• Perform routine Storage & Backup systems operation automation, Risk & Vulnerability remediation, monitor systems activities to ensure smooth daily operation of systems facilities.
• Can handle Storage & Backup relate BAU (Business As Usual) job such as handling (Netapp/NBU backup/Data Domain/Powermax/Vmax) service requests, incidents and changes to keep the platform running smoothly.
• Support of regional and local project management and system implementations.
• Support Storage & Backup knowledge base management and update.
• Support 24 x 7 On-call Rota and Some out of hours maintenance of the infrastructure.
• Working in UK Shift coverage (15:00-23:30 India Time)

About you

Essential skills and experience

• Experience architecting and building new, highly available and performant services.
• Excellent understanding of UNIX & Windows system administration.
• Good enterprise experience in SAN products support for Dell EMC PowerMax/Vmax/Brocade Switch.
• Good experience in automation skill with one of the scripting languages (Python, Linux Shell)
• Good knowledge of Network (TCP/IP) and Server hardware/software
• Experience in Storage NAS products support such as Netapp or Dell Isilon.
• Experience in Backup products support such as Netbackup, Data Domain, DDboost, etc.
• Knowledge in Data replication NetApp snapmirror, DataDomain mtree replication and NBU AIR technology.

     Desirable skills

• Knowledge in MS Azure or Amazon AWS cloud support
• Knowledge in code version control with GitHub or Bitbucket.
• Experience in working with or creating RESTful APIs, and their associated gateways, for infrastructure service abstraction and consumption – defining standards, methods, frameworks and working practices.
• Storage and Backup management toolset experience in VIPR SRM, SYMCLI, Unisphere, Connectrix Manager and the various CLI interfaces for the above products.
• Experience in Azure cloud & AWS cloud services (VM/EC2; Security Group; EBS; Firewall; KMS; S3 etc)
• Resource deployment with Terraform experience in one of the public clouds (Azure/AWS)

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Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.