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Technical Analyst - IAM Operations Support

Today 2025/07/18
Other Business Support Services
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Job Description

About the OpportunityJob Type: PermanentApplication Deadline: 30 April 2025

Job Description


Title                 Technical Analyst - IAM Operations support (Permanent)


Department      Global Cyber & Information Security


Location          Gurgaon, India


Reports To       Technical Consultant - IAM Operations


Level                Security Analyst - 2


We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Identity & Access Management Operations (IAM Operations Support) function as part of the Global Cyber & Information Security (GCIS) group and feel like you’re part of something bigger.


About your team


As part of the Global Cyber & Information Security group, the Identity & Access Management Operations (IAM Operations Support) function is responsible for managing access to FIL applications and infrastructure. The team enforces principles of least privilege, working in a controlled and regulated environment. The IAM Ops team carry out the following key tasks – provisioning/de-provisioning, role management, access request support, audit support, and other access related activities.


About your role



The role will play a key part in Role management of the applications in the existing and new Identity and Access Management platform. As a part of implementation of new platform, it will take end to end ownership of specific stream of operations readiness. This means, working with Business Analysts to define, refine the processes. Identify the Risks, Assumptions, Issues and Dependencies that need to be managed for accepting the system to production. The selected person will play a key role towards operations readiness strategy, using their experience to guide changes with regards to both process and technology.


Key Responsibilities


  • Complying to the Role Based Access Control approach
  • Working with business departments, data owners, and others to ensure that Business Roles/Functional Roles are maintained that meet the business requirements
  • Adherence to strict security procedures and Fidelity Information security policies and standards
  • Ensuring standard approach across all Business Roles and minimise any anomalies.
  • Perform analysis & remediation activities to ensure security compliance
  • Co-ordination with other Business Units for operational work
  • Timely reporting of the key tasks, issues and findings to the Management

About you


With a solid background in Identity and Access Management domain having 3-5 years of experience. B.E/MCA/B Tech Any Graduate or preferably with diploma in Computers preferably from reputed institute.


Must Have


  • Have managed Role based access control (RBAC) and role recommendation in SailPoint - Identity Now
  • Experience in transformational project for IAM technologies (SailPoint -Identity Now)
  • Experience in IAM Business Analyst in area of Identity and Access Management, SailPoint - Identity Now
  • Access governance, Access recertification, SOD policies, Role management, Role mining and analytical skills
  • Worked on understanding the requirements related to audit and compliance reporting.
  • MS Active directory, Database, SQL and Shell Script
  • Experience in implementing  Account and Entitlement aggregation in SailPoint -Identity Now
  • Understanding of Risk Based Access Control, Role Engineering techniques
  • Orphan/Uncorrelated account review and remidiation
  • Sound problem-solving and team-building skills

Good To have


  • Knowledge of Information Security Concepts and Domains, primarily in Access Control
  • SailPoint Certified IdentityNow Professional, ITIL, ISO 27001, CISM, will be an advantage

Feel rewarded


For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.


For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.



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