Provides technical leadership for a team of engineers on build and implementation of Training systems used by thousands of Thomson Reuters product customers. Responsible for leading the analysis, definition, design, construction, testing, installation, enhancement, maintenance and support of properly engineered Customer training applications, to meet agreed business needs.
Responsible for adherence to software engineering and quality standards, speed to market and developer productivity.
About the role
- Defines and leads overall software development and strategies ensuring software fully meets business, technical and operational requirements.
- Provides technical oversight while writing new software, making modifications to existing software, or integrating software applications and modules in accordance with agreed upon specifications, often created with their leadership.
- Explores design options and leads the creation of design and accountable to ensure business and technical requirements are met.
- Act as point of contact or a subject matter expert for Training Systems related technical capabilities
- Assists in identification and implementation of short-term and long-term solution options, including risk assessments, and recommendations to business and technology leadership.
- Coordinates and supports related groups, such as but not limited to Product Managers, Content teams, quality assurance teams, customer support teams or operations/deployment teams.
- Provides technical guidance in area of subject matter expertise by possessing in-depth knowledge of cloud native application development.
- Ensures self and team develop software using disciplined software development processes, adhering to team/company standards and software best practice guidelines, and corporate policies.
- Researches and identifies standards and best practices as appropriate for discipline
- Reviews work of peers and more junior developers
- Provides technical mentorship and coaching to junior members of the technical staff.
- May lead and manage the day-to-day activities of their team including outsourced team and 3rd party deliverables
- Assigns and monitors results of members of their team
- Provides feedback into performance with a special focus on technical competencies
- Analyze development requirements, provide design option, and provide work breakdown and estimates of work.
- Provides work breakdown and estimates for complex software development tasks.
- Develops milestones and dependencies for realistic estimates required for own work, and may validate other team members' estimates.
- Accountable for operational readiness including non-functional requirements, logs, monitors, alerts, dashboards, implementation plans, runbooks and technical documentation necessary ensure supportability.
- Provide technical knowledge transfer to operations teams.
- Leads or participates in incident remediations and resolutions.
- Drive and implement recommended solutions for problems
- Provides timely status updates for areas of team responsibilities within projects to management potentially including senior leaders, initiating escalation when necessary.
- Facilitates discussions, actively listens, identifies, and communicates issues.
- Adept at all aspects of technical communications, including using presentations and software demonstrations.
- Encourages two-way communication with staff, peers, and business partners
About you
- Minimum 10 years professional experience in software engineering and development
- Professional under graduation college degree in the field related to Computer science
- Have experience leading a technical team in the development of system or subsystems.
- Can “think in code” and have a deep understanding of software development stacks and lifecycles.
- Are experienced in developing cloud-native applications in AWS or Azure (or a similar cloud platform).
- Experienced in designing and developing REST API Micro services
- Are proficient in system analysis and design.
- Have experience working in an iterative environment.
- Are curious, comfortable with rapid change and always learning new things.
- Have experience leading other developers, prioritizing, and executing work-items.
- Have experience with systems design – architecting and deploying software solutions.
- Are biased towards trying things – validating and getting feedback as you plan.
- Value customer-experience – you desire to make things simple for yourself and others.
- Enjoy shipping code – you know how to use CI/CD to achieve continuous improvement.
- Have great verbal and written communication skills.
- Are comfortable promoting solutions internally and externally
- Java, Python, NodeJS
- Git, GitHub
- CI/CD: GitHub Actions and/or AWS CodeBuild
- AWS: CloudFormation, S3, ECS, EC2, Lambda, API Gateway, etc.
- REST APIs
- SQL DB and NoSQL DB
- Docker
- Javascript, HTML, CSS. Javascript frameworks and libraries.
- Experience working with third part SaaS products like Docebo, Thought Industries, Kaltura is a plus
- Experience using AI Copilots to drive developer productivity
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
