Job Description
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.Education Qualifications:Graduate/ Engineering BackgroundExperience:8+ years Teamcenter Support experience, with at least 3 years supporting a customer Production instanceRequired Teamcenter Skills:Teamcenter Installation in a distributed environmentTeamcenter custom template install using BMIDEDistributed FMS configurationDispatcher configurationActive Workspace Installation and ConfigurationNX and SolidEdge CAD IntegrationWorking experience in Perl/Batch ScriptsStrong analytical and trouble shooting abilities.Problem solving DemeanorShould be able to perform root cause analysis and arrive at the right solutionExcellent verbal and written communication skillsLearning Attitude- willing to learn new things.Basic Linux and Windows Operating System knowledgeGood to have Technical Skills:Catia, AutoCAD and Pro-E CAD Integration with TeamcenterSQL ScriptingMentoring of junior team membersUse Pareto or 5 Why or any other Industry technique for root cause analysisAbility to automate some of the tasksScripting knowledge would be usefulDBA knowledge on Oracle/MS SQLCertificationsITILAWS Cloud CertificationsRoles and Responsibilities:Willingness to work in shifts, as we are supporting 24x7 customersMay have to work on call during holidaysTackle L2 tickets on the applicationApply patches on test, UAT and Production ServerDocument root cause analysis of issuesGet in touch with GTAC for Product Issues and raise IRs and Connect with users on issuesWork with L3 on issues which can't be solved by L2 to Provide workarounds to issuesDevelop Knowledge Management database for solved issuesWillingness to work in the night shiftWe are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.‘Transform the everyday’ and ‘Accelerate transformation.’#li-plm#LI-Hybrid
