Team Member Support Specialist I

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers. 

Team Member Support Specialist I monitors and ensures timely response to team members via a ticketing management system.  Provides global team member support by monitoring case management queue and assigning cases to the appropriate teams. Assists in the creation and administration of processes executed by Team Member Services. Actively gathers and responds to feedback from leadership, subject matter experts and team members.

•            University Education

•            2-4 years of related experience or an advanced degree without experience; or equivalent work experience

•            Business/Human Resources communication

•            Problem Solving

•            Multi-tasking abilities

•            Self-management

•            Computer Literacy

Nice to have Skills:

•            Computer Science Education

•            Customer Relationship Management

•            Experience using a Ticketing Tool

•            Data Management/ Data Security

•            Bilingual

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.