Team Manager Order Handler

Vacancy for Team Manager Order Handler at Pune

Join us as a Team Manager Order Handler based in Pune to be responsible for the collaboration between Customer and organisation & keep the high level of customer satisfaction by having a strong command over the product & keeping clear communication with the customer also within the team..

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com.

The position / About the Job:

In this job the Team Manager Order Handler would be responsible for:

• To acknowledge orders with correct price and Lead time within the set response time for Standard specification.
• Maintain the delivery commitments as per PSA
• Maintaining the accuracy of BOM
• Ensure the proactive communication with the external customer & within the department
• Update customers & organization with any deviation in delivery, specification, etc.
• To keep the cell status board up-to-date
• Close co-ordination with Logistics and IMPEX for dispatches
• Monitor DOTp , DOTi & OFLTd
• Updating Equipment traceability monthly & quarterly.
• In- built documentation & its updation .
• Monthly updation of GDT.

Order Processing:

• Validate received order in ALICE
• Order entry into system by creation of BOM
• Sending order confirmation to customer
• Update of Order confirmation & follow up for unconfirmed orders
• Access available capacity before acknowledging the order
• Late order management
• Spare order entry
• Inform logistics for shipment
• Progress reviews & timely highlighting Constraints
• Arranging monthly review meetings with E & S & Market segments

Chess Board and DSS Updation:

• Updation of Chess Board
• Updation of ALICE
• Updation of Spare Orders

Communication:

• Weekly meetings with planner for next 3 week delivery and proactively communicate potential delay to customer.
• Monthly production plan for all departments.
• PSW report.
• Updation of monthly delivery schedule on share.
• Monthly order intake and deliveries with Local and Export bifurcation.
• Monthly DPMO communication to ALPS driver.
• Monthly updation and communication of equipment traceability.
• Non-standard order review and follow up
• Spare, FSOA, Thane order review , follow up & communication
• Compiling Enquiries, Offers, TCs,
• Follow up with customers for Delivery Address

Sb Delivery Board:

• Keeping the SB Delivery Board up to date.
• Three PRP per month.
• FTM reporting and analysis.
• Follow the ALPS guidelines.
• Attend other CSBs as per requirement

Who you are?

As a Tea Manager _ Order Handler based in Pune you are responsible to deliver result and meeting customer expectation, should be adaptive, persuading influencing and proactive in nature.

What you can be?

• Degree/Diploma in Mechanical/ Production with 4-8 years of experience.
• Product Knowledge
• Communication Skills
• Ability to develop and maintain strong relationships with internal teams & external customers.
• Planning & organizing skills.

Why should you apply

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games”