You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Team Leader - Reservations is responsible for assisting the Reservation Manager in managing the Reservations Department and working closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office or as Team Leader in larger operation. Good problem-solving, administrative, and interpersonal skills are a must.