Entity:
Job Family Group:
Job Description:
As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!
Role Overview :
The Team Leader – Performance Hub Leader is responsible for leading all aspects of Performance Advisors and ensuring financial delivery of our commitments in the convenience business through performance optimisation. This role will define, support and facilitate the convenience performance framework and will play a critical part in supporting performance delivery!
Shift Timing : 3 AM -12 Noon IST
Responsibilities :
Direct a team of Pricing, Retail support, promotions and Performance Advisors to ensure continuous improvement and delivery of budgets and targets
Provide insights on business performance through interpretation of reports
Track and provide assurance on performance & delivery of critical initiatives within Convenience Trading & Fulfilment
Support in the ongoing management and evolution of the Total Store Offer
Work with Finance to develop and implement standard and structured performance metric dashboards and frameworks to drive effective performance conversations.
Apply external benchmarking and norms to resolve good looks like to drive and shape performance.
Job requirements & qualifications:
8-10 years of retail experience (eg, retail operations and/or retail support)
Strong communication and partnership skills.
Phenomenal communication and customer leadership skills
Strong leadership ability
Commercial competence
Sophisticated Excel skills
Previous use of SAP
Understanding of P&L
Ability to collaborate well with others at all levels
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.