Job Description
Role Purpose
The role includes leading a team of Analyst and Sr. Analyst who are responsible for Invoice processing/vendors set ups/payments management/ Specialty activities (resolving of exceptions). The persons needs to ensure that process SLA in terms of processing and accuracy are maintained on a daily and monthly basis.
Key Accountabilities
- Give consistent customer service delivery, build customer confidence in the level of service provided. Meet the ongoing
- needs and expectations of our customers.
- Identify process related issues and concerns and escalate to Manager- AP in a timely manner.
- Review every day Metric reports to see the performance of the team members, Identify the gaps and take corrective actions in a timely manner.
- Manage the team resource as appropriate to ensure all key tasks are covered during absence and holiday & there is adequate backup plan
- Makes sure all escalation of incidents that could become high priority, business risk or exceed SLA are flagged off well in time.
- Works on audit requirements from time to time and provide accurate and timely information to the auditors.
- Works on driving Process improvements in the process and Efficiency in the ways of working.
- To recruit, train, motivate and develop the team members.
- Work on attrition management
- Ensure proper documentation is in place for performance gaps & cases & necessary actions taken in a timely manner.
- Ensure Process Documents are reviewed on a quarterly basis. add anything that is new or delete anything that is not used anymore.
- Do regular Check Ins with the team members to update them on their performance and provide proper feedback for their overall learning
- Do Trainings for the new hires and bring them up to speed
- Do regular Process Knowledge Tests and Assessments to check the knowledge of the team members.
- Have a Backup plan ready all the time.
- Ensuring a clean open liability and a highlighting to management potential financial risks on Balance Sheet items.
- Participating in Project and rollout calls and meetings and ensuring delivery of tasks related to projects in a timely and efficient manner.
Key Skills & Experiences
Education and Experience
Graduate or Post Graduate preferred. 4+ years of work-related experience in accounting having sound accounting knowledge
Technical Skills and Knowledge
Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office,
ERP exposure
Other Skills
Communication - Possess good communication skills.
Flexibility - Flexible to work in multiple shifts
-Good People Management skills
-Open for travel in case of business requirement
-Positive attitude and high level of energy
-Ability to work in cross functional teams
