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Team Lead, Collections Management
Permanent
Location: Pune
The Team Lead, Collections Management is responsible for the journal-level Collection launches and management. The successful candidate works with the Collection Editors within their team to maintain a healthy Collections pipeline and ensure the end-to-end workflow meets the standards of Springer Nature. The major responsibilities include the training and development of multiple direct reports, managing the team’s workload and ensuring team efficiency, monitoring their performance and providing feedback, as well as delivering personal targets. This role reports to the Head of Collections Management.
The responsibilities include:
1.Lead a collections management team
Recruit a diverse mix of highly qualified and motivated people into Collection Editor roles
Supervise a team of Collection Editors, responsible for their training and development
Motivate, engage and inspire a team of Collection Editors and strive to achieve strong employee satisfaction scores for your team and the wider department
Monitor team performance and coach the team as necessary to improve the performance
Report on progress toward targets and goals
Engage regularly with team members via the formal performance review processes that focus both on targets, achievements and personal development
2. Execute the strategy for managing good-quality Topical Collections
Align with the journal publishers on Collections planning and improve the processes if necessary
Provide daily supervision to team members to meet the assigned targets
Report to line manager on results and challenges, actively propose solutions as well as work closely with the manager towards the team’s target
Monitor Collections performance and provide regular reports
Build and manage Collections at all stages of their lifecycle including topical selection, guest editor invitation, setting up Collection pages and editorial systems, engagement with guest editors, answering author queries and closing Collections
Control Collections pipeline and the end-to-end process to effect continuous improvements and identify where innovation is needed or would be impactful
Ensure the high standard research integrity in Collection workflow
3.Engage with Guest Editors and Authors
Develop strong relationships with Guest Editors
Drive engagement and high level of satisfaction within the Guest Editors community in close collaboration with the Editorial Engagement and Marketing teams
Answer author queries in a timely manner to ensure a good author experience in the submission journey
4.Support the development of tools and systems needed to deliver Collections at scale
Collect and provide improvement ideas of reporting optimizations to the line manager for optimizing the Collections KPI report and Collections Control Mechanism with the support of ACE team and PP&I Business Control team
Work closely with the PP&I Center of Excellence to implement required technology in daily operation aimed at continuous workflow optimization
Provide feedback based on market needs and daily operations to the line manager to increase the efficiency of submissions and peer review with the support of the Submission and Peer Review system team
Provide feedback based on market needs and daily operations to the line manager to optimize the delivery of Collections content on our platforms with the support of Product & Platform Group
5. Work with key internal stakeholders to ensure the goals of the Collections Management and Acquisition team in PP&I are achieved and the needs of our research communities are met
Establish a close collaboration with the publishing team to keep them informed of Collection initiatives and seek their input and feedback as needed.
Build close working relationships with other internal divisions as needed e.g. Product & Platform group, Technology, Snapp, Production, Customer Service, etc.
6. Deputize for the Head of Collections Management, as and when required
Experience:
2+ Years of Team handling and management experience
Qualifications:
Bachelor's Degree minimum
Solid related work experience preferably in STM publishing, with a proven track record of project management
Skills:
People management and supervisory skills, previous experience managing a target-driven team would be highly beneficial
Experience in working with the research publishing community with extensive networks is preferred
Excellent communication skills and the ability to build both internal and external relationships
Ability to work collaboratively and professionally with all internal and external stakeholders
A willingness and proven ability to work in a fast-paced, target-driven environment
Detail and quality-oriented, strong organizational and prioritization skills
Experience of the organizational complexities in a matrix organization
Ability to communicate and effectively interact with people within a multicultural and diverse environment
Applicants should send:
A cover letter that conveys their interest and motivation for the role and indicates salary expectations,
A CV (which should include a brief account of the applicant’s research accomplishments and of other relevant experience)
Candidates will be considered on an on-going basis. Early applications are encouraged.
Internal candidates please inform your line manager before applying to this role.
At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
We’re committed to creating a great working environment which includes the benefits you receive, opportunities for you to develop your skills and ways to get to know your colleagues. Some of these include:
Support networks that focus on fostering dialogue around diversity, community building, advice and advocacy
Wellbeing initiatives to support in maintaining a healthy work life balance
24 hour access to our learning and development platform LEAP and LinkedIn Learning to help develop your skills
A fantastic benefits package
Further information about life at Springer Nature, hybrid working and the range of benefits available in your preferred location will be shared during the interview process.
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