Team Lead-AR

As an AR Team lead you will be accountable for ensuring the delivery of AR is in compliance with rules and regulations. The Team lead is responsible for the efficiency of the AR process (B2B, Store or Online) and is expected to understand the country specific legislation and be able to advise and assist the AR Process Expert (senior specialist) with the correct guidance. The AR Team Lead is responsible for talent management for their specialist pool including development conversations and recruitments. Team lead is also needed to ensure the transition timelines are met and the management is kept informed in case of any deviation.

Key Responsibilities:

• Work closely with your manager to ensure alignment of goals and priorities and collaboration with both internal and external stakeholders.
• Sets day-to-day operational objectives for the team.
• Provide the team with the right methods, tools, and resources to achieve the set goals.
• Manages development conversations and support in recruiting talents.
• Manages AR Specialists, Process experts also including experienced accountants.
• Responsible for staff planning and secure to have the agreed level of agents available.
• Inform stakeholders when team members are on leave and secure that all team members activate auto reply and block the outlook calendar to facilitate planning of meetings and handling of incidents.
• Secure back-up within the team and replace resignments within the resignation period to avoid operational impact.
• Responsible to identify and address knowledge gaps in the team.
• Secure availability during monthly, quarterly, and yearly cuts, which includes presence during local holidays.
• Make sure that team members absence during monthly cuts are agreed within the process.
• Monitor the daily operation. Have a flexible organization able to support all assignments.
• Escalate to Process lead/Process Expert when team needs support in complex matters or if the team have a backlog and is unable to meet agreed timelines.
• Knowledge in Handling Transition
• Adhere to take process notes, update tracker, SOP during the transition.
• Guide the Specialists & process expert throughout the transition period and responsible for and single point of contact for all transition related activities.
• Regular connect with Local Accounting team. (Check in calls/Pre & post monthly calls)

• Accounting skills, 14-18 years of relevant work experience in Accounts Receivables, Transition, reconciliation, Analysis and Audit)
• Degree (Bachelor/Master 's in accounting finance or equivalent) + Professional qualification (e.g. CPA, ACCA).
• Leadership skills with experience in leading and managing teams.
• Good communication skills to collaborate with various cross functional stakeholders.
• Excellent verbal and written skills in English
• Good understanding of RPA
• Good working Knowledge on SAP (Mandatory)
• Experience and understanding of Finance Operations.
• 6-8 years of experience in the AR domain function.
• Experience in automation tools and system interfaces is a requirement, experience with SAP/ RPA preferred. In addition, it is important that you are motivated to understand our order platforms.

This is a full-time position, starting in February 2025.
Apply by sending in your CV in English as soon as possible, but no later than the 15th of January. Due to data policies, we only accept applications through the Smart Recruiters or career page.  

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries. 

Inclusion & Diversity 
At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as it often contains information that can easily trigger unintentional biases.

Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.