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Job Description

You Lead the Way. We’ve Got Your Back.


With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.


Join Team Amex and let's lead the way together.


How will you make an impact in this role?


As Talent Acquisition Coordinator you will be responsible for supporting Recruitment Operations activities including but not limited to below. The role will serve as candidate touchpoint post selection and brand ambassador externally and work closely internally with Global Talent Acquisition, Recruitment operations servicing, Onboarding team to deliver best in class candidate and colleague experience.


  • End to end post-offer process post candidate selection
  • Offer letter/contract production
  • Pre-hire documentation
  • Triggering Background Verification
  • Maintaining employee personal file
  • Ensuring Process adherence and governance
  • Process audit and Governance reporting
  • Candidate & Colleague communication
  • Other associated activities leading on Day 1 seamless onboarding
  • Cross skilling on end-to-end post offer processes of APAC region

Minimum Qualifications


  • Bachelor’s degree or equivalent
  • Possess working knowledge of MS Office
  • Experience 1- 3 years

Skills Required:


  • Ability to effectively collaborate and coordinate with multiple stakeholders
  • Strong verbal and written communication skills
  • Demonstrates customer centric focus
  • Ability to work effectively in a team-based environment
  • Ability to multi-task, prioritize, and navigate ambiguity
  • Excellent attention to detail with a proven ability to problem solving
  • Identifying areas of operational excellence and suggesting alternate solutions
  • Ability to perform under pressure and high-volume environment

Preferred Qualifications


  • Bachelor’s degree or equivalent
  • Possess working knowledge of MS Office
  • Experience in MIS is preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:


  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



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