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Job Description

  • Deployment : Assisting with delivery of Microwave radio projects in site planning, deployment, and monitoring of link performance.
  • Collaborate with RF hardware engineers to get the equipment ready for deployment.
  • Coordinate with field engineers for link alignment & get optimal signal strength.
  • Monitoring and handling equipment alarms: responsible for understanding of alarms  from  Microwave radios and clearing them.
  • Monitoring microwave networks: Monitoring  wireless links and key performance indicators (KPIs). 
  • Training subcontractors: Providing guidance and training to subcontractors. 
  • Providing technical support: Providing technical support for microwave network devices, including troubleshooting, maintenance, and device upgrades to field engineers/customers/partners. 
  • Handles issues raised in the right timeframes, to meet the over SLA objectives. 
  • File internal bug reports as needed.  
  • Collaborate across teams to ensure the optimized performance of links and features on the radio devices.
  • Interface with internal engineering team to  team to share field issues, and test fixes provided.
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