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Job Description

Is passion for innovation what drives you? Are you excited by seeing something you worked on being used by millions of people? AGI Data Services is a global Machine Intelligence Data Services organization that provides a broad range of data labeling services for Machine Learning technologies such as Automatic Speech Recognition, Natural Language Understanding, Entity Resolution, Text-to-Speech, and Question Answering within and beyond the Alexa organization.
As a SysDev Engineer, You design and deliver technology solutions which solve difficult business problems for AGI Customers. You identify and solve ambiguous problems, architectural deficiencies, or areas where your team’s systems hinder the innovation of other teams, and are learning to do this for other teams in your organization. You consider the legacy of the systems you build with your team and how they will scale and evolve over time. Your solutions are pragmatic, efficient, and cost-effective. You make appropriate trade-offs and re-use or extend prior work where possible. When faced with short-term workarounds, you either avoid them entirely, take action to replace them with long-term solutions, or escalate their over-use as necessary. You thoroughly test your work. You automate and simplify development, test, and operational processes.
The ideal candidate will demonstrate a passion for working on behalf of the customers and have the ability to operate independently, autonomously and able to manage ambiguity. In addition to the technical skills, maturity, judgment, communication skills, negotiation skills and influencing skills are all essential as you interact with cross functional teams worldwide. A successful team member will be skilled at anticipating bottlenecks, balancing business needs with technical constraints, and taking calculated risks to maximize value.
Key job responsibilities
The position requires:
1. A combination of strong system design knowledge, troubleshooting and mitigating production issues
2. Identify and implement process improvements which improve your team’s agility. This may include improvements to design, automation, development, test or operations.
3. Improving operational excellence and resiliency of the systems
4. Enthusiasm for working in a fast paced, rapidly changing environment
5. Be a creative problem solver, who is passionate about innovation and customer experience.
6. You deliver technology solutions that are tested, maintainable, optimized, and which generate positive feedback.
7. You are able to work independently and with your team to complete projects successfully.
About the team
Does passion for innovation drive you? Want to be a part of once in a life time opportunity to drive AI innovation and build next generation delightful customer experience on Alexa, building ML applications?
Meet Amazon's Artificial General Intelligence (AGI) team whose mission is to build the world’s best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. Powering this growing in AGI is need for Data, that ML model depend. AGI Data Services is a key part of AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This organization generates ground truth data which is used to train machine learning models. The team works with various data formats such as audio, video, and images, and packages this information to be used by internal stakeholders (e.g., data modeling and product teams).
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes


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