System Manager I

Department: Enterprise Platforms CoE (Enterprise Platforms & Tech Services)

Are you passionate about managing IT systems and ensuring high-quality delivery? Do you have experience with manual and test automation tools? If so, we want you to join our team as a System Manager at Novo Nordisk. Read more and apply today for a life-changing career.

The Position
As a System Manager at Novo Nordisk, you will be anchoring responsibilities below:

• Engage closely with stakeholders to comprehend their requirements for the test manual/automation tool. Collaborate with the vendor team and lead incident management by daily monitoring of the support queue.
• Establish and lead a team of IM/PM, technical specialists, and testing tool support.
• Supervise testing tool operations, maintenance, and compliance. Develop a forward-looking IT System Strategy with a strong organizational focus.
• Ensure testing services meet SLA requirements. Contribute to advancing the organization's IT Strategy.
• Manage IT Security, audits, and compliance levels as per Novo Nordisk norms.

Qualifications

• Bachelor’s degree or similar graduate degree in Engineering, Computer Science, Business Administration, or a related field.
• Overall 4+ years of experience with 3+ years of relevant hands-on experience in testing.
• Proficient in providing robust support for team incidents related to the testing tool.
• Adept in O&M and IT solution lifecycle management, ensuring seamless operations.
• Should have exceptional communication skills.
• Good experience in internal and external stakeholders’ management.
• Extensive ITIL background (Added Advantage).

About the department
Digital, Data & IT India is a team of 1000+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. The main role of Enterprise Platforms COE India is to manage Enterprise Platforms, which includes system management, project management, process management, and vendor management. The Enterprise Platforms department is an integral part of DD&IT and is responsible for managing development, support, and maintenance processes for Enterprise platforms across all regions in Novo Nordisk.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Contact 
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline
29 January 2025.

Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.