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Responsibilities and role :
As the service owner you will be accountable for the backup operations, continual improvement, and cost and vendor management, in order to have a highly available, reliable, serviceable, secure & efficient environment for our Internal customers.
Key Duties And Responsibilities
Oversee and manage all backup and recovery operations, proactively identifying and mitigating risks while capitalizing on opportunities
Serve as the company subject matter expert for global backups and recovery environments.
Maintain a project orientated approach, whilst keeping a keen eye on standards, next generation architecture, solution improvements and cost analysis.
Advise on technology trends and standards.
Guide technical staff on assignments to achieve desired outcomes and deliverables.
Drive projects and initiatives working with backup admins and internal customers
Provide expert support and analysis of complex problems including 3rd level support and guidance to the support staff.
Ensure operating standards and procedures are defined and adhered to by others.
Identify opportunities for infrastructure and process improvements.
Deliver technology evaluations, and solution proposals ( on M&A).
Define and deliver on capacity planning analysis and monthly reporting.
Adaptable to other IT infrastructure tasks within infrastructure teams defined by the business
Essential Skills/Abilities
Has 5+ years experience, having held a high technical level position for the below requirements .
Has experience and skills to lead a global team of backup administrators
Given the importance of the backup, recovery and availability needs, the candidate should be aware of the processes and ensure data availability during normal operations, High Availability failover and Disaster Recovery events.
With a significant on-prem and Cloud environments, candidates should have an in-depth understanding of commercial backup offerings of the major vendors. Have experience of providing data protection for databases such as SQL Server, and Oracle
Demonstrates strong written and verbal English communication skills
Has experience in creating processes and procedural documentation.
Demonstrates exceptional problem solving skills.
Providing in-depth investigations and root cause analysis of incidents and outages
Provide strategic direction and ensure the delivery of technical based projects
Have a flexible approach to working hours whilst part of a global organisation.
Have experience in Multi-cloud environment backups
Desirable Skills/Abilities (but Not Essential)
Understand the tiers of long term archive storage solutions available, both within the Data Centre and the major cloud providers such as AWS and OCI
Experienced with ITIL Service Design
Developed and maintained solution roadmaps
Have been involved in defining backup/recovery processes, as well as supporting audit requirements.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.