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Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.


Introducing Ciena


For more than 30 years, Ciena has been a global leader in networking strategy.  Our technology is part of the critical infrastructure that enables innovations that wow us - like autonomous driving, and those we take for granted - like mobile-streaming video. These advancements in technology are possible because of the pioneering approach at Ciena.  We are at the forefront of cutting-edge technology that makes the internet itself work. We build adaptive networks that grow smarter, more agile, and more responsive every day – much like Ciena itself.


Why Ciena:


We’re at the cutting edge of technological innovation, but we credit our success to the individuals who drive that advancement. Achieve your ideal career at the forefront of innovation with Ciena. We know the importance of life outside of work, which is why our employees enjoy flexible paid time off and the freedom of working remotely. Ciena empowers our teams with competitive salaries and incentives, community volunteer programs, professional development resources, and support for our mental and physical health—all experienced within a diverse and inclusive culture. To put it simply, we’re a technology company driven by our humanity.


What will you do at Ciena?


The Routing and Switching Portfolio R&D organization is responsible for delivering platform-independent Service Aware Operating System (SAOS) and Access products to support Mobile Backhaul, Enterprise, NFV and White-box based applications in access and aggregation tiers of the network.


PV solution team charter will be to validate deployment use-cases of major customers involving both Ciena and third-party devices. Team will closely work with solution architects and account teams to understand and develop end to end test cases for key customers to next generation products and evolved service architecture. This team will be accountable for the quality of release going to major customers.


As part of this team, you will be getting exciting opportunity to work on myriad of technology. PV solution team will employ solution-based testing strategy where test cases will be developed based on customer feature requirements, building into system and ultimately solution test capability. Solution based testing will normally combine customer centric functionality to work in concert to form an end-to-end solution for customer deployment. This team will provide multi-dimensional scale recommendation to be used by the customer.


How You Will Contribute:


  • Develop end-to-end manual and automation test strategy to adapt to growing customer networks.
  • Develop, execute, and automate solution test plans to validate customer use-cases and product capabilities.
  • Work closely with engineers from embedded software, network management software, and hardware teams to validate cohesive end-to-end solutions.
  • Build in-depth knowledge of product architecture and ability to root-cause issues.
  • Conducts Knowledge Sharing Sessions (Desirable): Basic to moderate topics, including specific product feature or functional areas related the assigned features.
  • Requires continuous research to ensure software features meet identified standards and product functional requirements.
  • Coordinate with North America test and development teams on a need basis
  • Develop test cases beyond what is described in Functional Spec, including compliancy to commercial specs and RFCs, potential and likely interactions with other features, which may involve complex scenarios and topology.
  • Continuous learning and development of skills in automation and new features
  • Strong commitment to product excellence.

Collaboration with stakeholders


  • R&D teams for Ciena Networking products
  • PLM and Product Architects
  • Customer Accounts team

The Must Haves:


  •  BE/B.Tech. (EE/CS) Degree
  • Excellent communications skills, both verbal and written, to effectively collaborate with various stakeholders.
  • Position requires proficient troubleshooting and problem-solving skills.
  • Must be a motivated, self-starter with demonstrated attention to detail.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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