Job Description
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Why Ciena:
- We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
- We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
- We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
- We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
- We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
- We realize time away to recharge is non-negotiable. We offer unlimited paid time off!
- Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.
How You Will Contribute:
Reporting to Senior Manager, IT Architecture, as the Lead, Business Systems Analyst, you’ll support the comprehensive high-level architecture, functionality, and architecture compliance of solution options for the applications portfolio supporting business processes for supply/demand planning within Supply chain. Using your understanding of both technical and functional design best practices, you’ll develop solution architecture at an initiative level in collaboration with other architects, global and regional teams, and subject matter experts from business units.
- You will develop strategies and operations for discovering, articulating, and demonstrating solutions to deliver on specific service requirements and desired business outcomes, identifying and leading initiatives and programs to scale the organization and its operations for future growth.
- You will provide governance, strategic consultation and recommendations for business process design, business intelligence design, software development architecture, application frameworks or interfaces during the design and ongoing care of solutions.
- You’ll develop processes and metrics and Key Performance Indicators to improve effectiveness and efficiency of technical evaluations, workshops, demos, and proof-of-concept engagements.
- You’ll actively partner with business teams to align on overall strategy and priorities and provide support for specific POCs (proof of concept), initiatives and programs.
- You will build and foster relationships with business and IT leadership to align with and deliver plans, strategies, and annual goals and mentor and develop an exceptional team of Solution Architect & functional domain Architects
- Collaborate with Service & Delivery leads and Project Management teams to improve engagement models and ensure the appropriate coverage of service area and other service areas to ensure efficient and ongoing enablement and development of the team.
What Does Ciena Expect of You?
- Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
- A customer first mentality – what’s important to the customer is also important to you.
- Agility – you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.
- Communication expertise – you possess the ability to tailor your message and ideas, both technical and non-technical, to all types and levels of audiences to ensure understanding and consensus.
- The flexibility to work independently and as part of a broader team – you thrive in a team environment, are comfortable working independently, and know how to get things done in a cross-functional, virtual environment.
- Relationship builder – with a proven ability to influence, you’re able to quickly develop trusted connections and get work done through others.
- A commitment to innovation – you enjoy maintaining knowledge of industry trends and utilizing this knowledge to provide education on opportunities to build better target architectures that support and drive business decisions.
The Must Haves:
- Bachelor’s degree in engineering or related Supply chain disciplines coupled with extensive experience in implementing supply planning/demand planning solutions in the areas of supply chain.
- Knowledge of forecast tuning, demand sensing, constraint planning, supplier collaboration and global order promising.
- Hands-on experience with ERP (Enterprise Resource Planning) implementations in cloud or on-premises with integrations to planning is required.
- Expertise with at least one planning tool such as Kinaxis , O9, Oracle , SAP, E2Open. etc.
- Implementation experience with Cloud supply chain planning environment is preferred.
- Experience of collaborating with multiple cross-cultural teams spread across geographies to gather requirements, make design decisions, and support testing and delivery of initiatives.
- Proven ability in the preparation and delivery of presentations for user, management, and executive - level audiences.
Assets:
- Modeling hi-tech businesses for supply planning, with a strong understanding of forecast to plan/plan to schedule /deliver to schedule systems/process.
- Knowledge of Supply Strategies based on segmentation/profiles to drive improvement.
- APICS CPIM or CSCP certification(s)
#LI-BS1 #LI-REMOTE
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
