In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end-to-end engineering and technology solutions. The Bosch Group operates in India through twelve companies: Bosch Limited – the flagship company of the Bosch Group in India – Bosch Chassis Systems India Private Limited, Bosch Rexroth (India) Private Limited, Bosch Global Software Technologies, Bosch Automotive Electronics India Private Limited, Bosch Electrical Drives India Private Limited, BSH Home Appliances Private Limited, ETAS Automotive India Private Limited, Robert Bosch Automotive Steering Private Limited, Automobility Services and Solutions Private Limited, Newtech Filter India Private Limited and Mivin Engg. Technologies Private Limited. In India, Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 16 manufacturing sites, and seven development and application centers. The Bosch Group in India employs over 30,500 associates and generated consolidated sales of about Rs. 26,827 crores (3.1 billion euros) in fiscal year 2021-22 of which Rs. 24,406 crores (2.8 billion euros) are from consolidated sales to third parties. Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over Rs. 11,782 crores (1.39 billion euros) in fiscal year 2021-22.
Additional information can be accessed at www.bosch.in
Order Fulfillment - Establish, Implement and Sustain Strategic process and supervise order management activity with all the relevant stake-holders ensuring RCA by reducing the backlog orders and enhancing the demand forecasting.
Customer Relationship Management - Effective customer visits with define measures and improvements with structured stakeholder engagement, resulting towards customer delight.
Logistic Claim Settlement : Effective implementation process for claim settlement by collaborating within cross functional team for faster claim settlement with overview of RCA and constructive discussions with CFT resulting better customer experience.
Warehouse & Transportation Coordination : Adopt Scrum approach (with Stakeholders) on customer pending lines and delayed shipments with correctives measures by checking timely line conversion for smooth fine leg operations.
Customer Reorder Management : Establish, Monitor and Motivate customers for onboarding into replenishment concept contributing the automatic order generation from customer and promoting healthy inventory at customer end.
Digitization : Expert in Logistics software Like ERP, Efocus, PBI and Ensure, effective implementation and track order to cash process through digital concept, liaising with digital partner.
Project Lead & Process Adherence : Ensure timely implementation of identified projects by assessing the risk for the project and formulating the solutions with cross functional team / stakeholders.
Operational Experts : Ensure key process for the region are aligned as per global standards & Participate to build knowledge with best practices sharing with different regions.
BE / B. Tech in Mechanical. MBA in supply chain is desirable.
6 - 8 Years of experience in Customer Logistics Account Management. ( 3-5 years) entry level Experience in Supply Chain, Demand Planning and Forecasting. Warehousing & Transportation is desirable.
Advanced knowledge of End to End Supply Chain Operations (Order Management, Demand Planning and Warehouse and Transportation management) Advance knowledge of digital tool sets (E.g. Power BI, RPA, Tableau etc.).
Advanced Project Management and analytical skills for decision making and risk management. Competent in communication skills for effective presentation internally and externally and stake holder management. Expertise in navigation of ERP systems (Preferably SAP) and usage of MS Office tools.