Staff Technical Program Manager- Bangalore

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Staff TPM (Global Video Platform - QOE Team), Bangalore

About Warner Bros. Discovery:

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media’s premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.

For more information, please visit www.wbd.com

Meet Our Team:

The Direct to Consumer Group is a technology company within Warner Bros Discovery. We are building a global streaming video platform (OTT), and a suite of applications to support all of our network’s brands globally. We are building modern container-based micro-services operated on AWS. Our platform covers everything from search, catalogue, video transcoding, personalization, to global subscriptions, and really much more. We build user experiences ranging from classic lean-back viewing to interactive learning applications.  We build for connected TVs, web, mobile phones, tablets, and consoles for a large footprint of WBD owned networks (HBO Max, Discovery, Food Network, Golf TV, MotorTrend, Eurosport, Discovery Play, and many more).  This is a growing, global engineering group crucial to WBD’s future.

We are hiring technical program managers to join our team. We focus on all aspects of streaming video: Live and VOD pipelines, metadata transformation, electronic programming guide (EPG) pipelines, clip workflow, server-side ad insertion, CDN integrations, playback services, video player backends, Quality of Experience (QoE) and AI/ML-based personalization. The ideal candidate has a track record of having program managed multiple high-performance, stable, scalable systems that have been successfully shipped to customers in production. Your work and your approach to work are exemplary: you drive best practices and set standards for your team.  You show good judgement making trade-offs between immediate and long-term business needs.  You are a collaborative partner that makes other team members around you more productive, by sharing your knowledge, and helping to tie-break key technical decisions. You provide mentoring to others.

Roles & Responsibilities:

We are hiring a Staff Technical Program Manager to join our team, supporting our Video QOE platform efforts.

The ideal candidate communicates clearly with both internal and external stakeholders, organizes project timelines, secures commitments, manages risks, identifies the critical path, spots edge cases, reviews metrics & data, and monitors operations within the Video QOE program. The ideal candidate is a strong self-starter, has the ability to oversee multiple complex programs and can drill into business data and research results to identify clear direction and focus for their tasks, projects and programs. They continue to move forward in the face of ambiguity and imperfect knowledge.

• Partner with product management and engineering to translate product requirements and functional designs into milestones, epics, and user stories. You bring the architectural and design pattern insights of an engineer to this task, combined with a project manager’s understanding of team dynamics, dependencies, and scheduling constraints.
• Always be shipping: you will drive all processes around delivering the right software on time and on budget. You will participate in daily scrums and meta-scrums, manage and prioritize sprint backlogs, proactively anticipate bottlenecks or resource contention, unblock development, triage issues, modify or rescope stories to reduce risk, and accept stories when they are done.
• Regularly engage stakeholders and external teams to communicate the status of various in-flight development, and anticipate the result of schedule changes to other teams
• Track and coordinate work across multiple development teams
• Where necessary, serve as the ongoing direct liaison between a given brand’s team and the platform group, helping identify platform gaps and assisting the brand with a project or launch.
• Participate in the review of outages and provide feedback to prevent future occurrences.
• Using data to inform and drive software development enhancements

What to Bring:

• 10 - 13 yrs of relevant experience in project management in the technology realm.
• Proven experience as a technical leader. Demonstrated ability to lead the development of complex applications.
• Strong sense of responsibility and ownership for the success of projects from inception to rollout and maintenance.
• Experience building services and solutions to measure, monitor, and alert on the Quality of Experience is highly preferred
• Communicate clearly, analyze technical designs, organize project timelines, secure commitments, manage risks, identify the critical path, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projects.
• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs.
• You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.
• You have shipped multiple high impact projects and used data to assess their impact.
• You have experience with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments, establishing a project charter, handling all communication and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.
• You operate cross-functionally; both internally and externally, across multiple teams and stakeholders.
• You have demonstrated the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.
• You have repeatedly demonstrated the ability to understand organizational and corporate goals and ensured that your projects delivered what was required to hit these goals.
• You must have experience with JIRA, Confluence, Smartsheet and Microsoft Suite of products.

We Offer:

• A Great Place to work
• Equal opportunity employer
• Fast track growth opportunities

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.