Staff Engineer, Marketing Systems

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Our marketing systems team is on a mission to build the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. 

As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations 3/ drive smarter decisions with CDP 4/ improve marketer and seller productivity.

• Design, build, and maintain beautiful, robust, and high-performance APIs and services
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Hide complexity from our users behind simple yet powerful abstractions
• Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces
• Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces.
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term.
• Improve engineering standards, tooling, and processes.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 10+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services – For Staff role
• Lead large-scale technical projects that significantly impact users and the business.
• Make informed decisions on technology and architecture, serving as the primary decision-maker.
• Contribute to core interface design and code, exemplifying high standards of software quality.
• Navigate critical decisions by balancing software best practices, system realities, and stakeholder concerns.
• Collaborate cross-functionally with engineering, product, and design teams to define product strategy and user experience.
• Establish best practices and processes to enhance team effectiveness and foster a culture of learning.
• Mentor engineers at all levels, supporting their professional growth and technical leadership development.
• Own complex problems end-to-end, ensuring reliability and operability while considering business impact.
• Serve as a role model for maintaining consistency across various codebases and processes.
• Experience proactively seeking feedback from users, teammates, and subject matter experts
• The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact
• The ability to balance speed, complexity, and scope in service of user needs
• You have excellent oral and written communication.

• Experience in marketing domain building products that contribute to marketing tech stack.
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing.
• Prior experience building distributed systems or a microservices architecture