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Job Description

How often have you had an opportunity to be a technical program manager in a team that is solving everyday problems through innovative technology? Would you like to know more about how we are using the internet of things to disrupt an entire industry? Come join Amazon Key and contribute to the transformation of our customer delivery experience at scale. We are a part of Amazon devices, inventive research and development team responsible for building products from Kindle to Amazon Echo.
As a Technical Program Manager, you will work with cross-functional teams to design innovative consumer products and release new features. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of a cutting-edge product that will be used every day. Maturity, high judgement, and analytical talent, are essential to success in this role.

Success in this role hinges on having natural curiosity, developing a deep understanding of the product’s use case and balancing strategic thinking with operational excellence

If you’re looking for an opportunity to make a big, innovative impact on a global business with a startup culture, we’re looking for you.
Key job responsibilities
A TPM must be aware of the SDLC and Architecture of our systems, must be familiar with AWS services and know how the service works on a high level, to provide research and development strategies or solutions to stakeholders and other teams. A day in the life A TPM on a day-to-day basis works with colleagues from Privacy, Trust, Operations Team, Product and Engineering teams in driving the processes eliminating the manual processes. Owns meetings and work with SDMs and SDEs in getting work reviewed, in refinement, planning and get it delivered through the team. They own the Monthly Engineering Report and Bi-weekly program flashes to send to stakeholders on time.
A day in the life
- Contribute to the cross functional development on new features from design through delivery
- Deliver supporting software and services in sync with launch timelines and communicate regularly with the leadership on status, schedule, risks and change control
- Drive effective teamwork, communication, collaboration and commitment across multiple development teams and vendors, navigating competing priorities
- Work with subject matter experts to drive new technology initiatives and evaluations
- Develop and champion processes for efficiency and scale in our organization
- Drive content engagement, through partnering with stakeholders and product management
- Measure, assess, and iterate constantly to drive greater user benefits
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership


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