Job Description
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
- Troubleshoot and triage of system alerts
- Work with vendors on service requests and drive resolution
- Handle day-to-day VMware & Linux operational work
- Perform analysis of overall system health
- Datastore management and troubleshooting
- Network configuration and performance
- Work within our micro segmentation platform and policies
- Apply software updates and deploy new systems
- Work with team to identify and automate VMware/Linux operational tasks Assist customers with Linux and Windows guest configurations as needed
- Disk and Network management
- Troubleshoot performance or configuration issues
- Maintain documentation and update periodically
- Escalate and communicate as per standard operating procedures
- Perform on-call support (off-hours / weekend rotation) as required
QUALIFICATIONS
Education:
- BS Degree preferred Experience Required
- Knowledge of automation (scripting, Bash, Python, PowerShell ,etc.)
-Strongly preferred
- Experience with Micro Segmentation Concepts
- Experience with VMware suite of tools (vCenter, RvTools, Shell, etc.)
- Experience with monitoring systems, VSAN, Linux, Windows, ESXI (6.7+), vSphere
- Experience with typical application landscape within an enterprise data center environment
- 10+ years hands on experience with VMware vSphere or other virtualization platforms
- 5+ years hands on experience with vSphere, vSAN, and other VMware products and platforms
- Deep understanding of server provisioning workflows and automation platforms
- Excellent experience in Bash PowerShell, Python scripting
- Excellent knowledge in operating systems including Windows OS / Linux
- Excellent understanding of virtualization technology General Requirements
- Ability to effectively interact with all levels of business via phone, written communication, and in person
- Customer service focused
- Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance
- Reporting skills critical
- Clearly outline/explain solutions in an email form (to team members and endusers) is a must
- Technical aptitude to be self-taught and learn processes and procedures as needed
- Strong interpersonal and communication skills (written and oral) required
- 4-year IT-related college degree or equivalent experience
- VCP or RHCE and other related training and certification highly encouraged
Reporting Relationships
Vice President, Infrastructure & Operations
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
